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FlixBus — Company research | Choice 40 Choice score Out of 100

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What Choice found

On August 4, 2025, the Justice Department said it had opened an investigation into FlixBus and Greyhound, operated by Flix North America Inc., FlixBus Inc. and Greyhound Lines Inc., to determine whether they violated the ADA. Complaints alleged lift failures, refusals of assistance or service animals, improper documentation demands, passenger abandonment and problems at rest stops; these are allegations, not findings.

Against Workplace equity
Sources
https://www.justice.gov/opa/pr/justice-department-opens-investigation-flix-north-america-flixbus-and-greyhound-disability
The Justice Department’s Civil Rights Division announced today that it has launched an investigation into the bus companies FlixBus and Greyhound (operated by Flix North America Inc., FlixBus Inc., and Greyhound Lines Inc.) to determine whether FlixBus and Greyhound violate Title III of the Americans with Disabilities Act (ADA) by discriminating against passengers with disabilities and denying them reasonable accommodations.

On March 13, 2026, the Surface Transportation Board tentatively approved Flix SE, Flix North America and Greyhound’s continued control of newly formed Pacific Northwest Bus LLC, subject to opposing comments by April 27. Applicants said Pacific planned to add scheduled routes in seven states and create jobs; the notice becomes final April 28 only if no opposing comments are filed. The decision does not grant operating authority.

In favor Labor & working conditions
Sources
https://www.federalregister.gov/documents/2026/03/13/2026-04887/flixbus-se-flix-north-america-inc-and-greyhound-lines-inc-control-pacific-northwest-bus-llc
Applicants concede that this transaction may result in additional fixed costs to the extent that Pacific borrows funds to finance a portion of equipment acquisition over time. ( Id. at 11.) However, Applicants assert that any such increase will not have a material impact on the transaction or Pacific's implementation of services. ( Id.) Applicants further state that the proposed transaction will not adversely affect Pacific's employees, as Pacific is a newly formed entity that has no current employees. ( Id.) Rather, Applicants state that the proposed transaction will create new jobs for drivers, mechanics, and support personnel. ( Id. at 11-12.)
https://www.federalregister.gov/documents/2026/03/13/2026-04887/flixbus-se-flix-north-america-inc-and-greyhound-lines-inc-control-pacific-northwest-bus-llc
In the application, Applicants seek Board approval to continue in control of Pacific upon it obtaining authority to operate as a regulated passenger motor carrier.[6] According to Applicants, the addition of regular route intercity passenger service is warranted in unserved or underserved areas of California, Colorado, Idaho, Oregon, Utah, Washington, and Wyoming. ( Id. at 11.) The application states that Pacific will gradually introduce new or additional regular route intercity passenger motor carrier service in such areas, thereby increasing and improving services to the public. ( Id. at 11-12.)
About & ownership
Legal name
FlixBus Inc
Category
Transportation Services
Website
flixbus.com