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INDITEX — Company research | Choice 77 Choice score Out of 100

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After CEO Oscar García Maceiras endorsed the ILO Global Business and Disability Network on January 26, 2023, Inditex committed to doubling the number of employees with disabilities worldwide within two years. The company said it aims for at least 2% of local headcount where no specific legal target applies; the pledge could mean hiring 1,500 additional staff.

In favor Workplace equity
Sources
http://web.archive.org/web/20250723103144/https://www.forbes.com/sites/markfaithfull/2023/01/27/zara-boss-pledges-to-double-disabled-workforce-within-two-years/
Zara owner Inditex has committed the Spanish fashion giant to doubling the number of disabled employees across its global workforce within two years.

In a company response concerning the Uyghur Forced Labor Prevention Act, Inditex said all suppliers and manufacturers must follow its Code of Conduct and Human Rights Policy, which prohibit forced or involuntary labour. The company said it conducts supplier due diligence and traceability checks and does not expect US detentions under the law.

In favor Labor & working conditions
Sources
https://www.business-humanrights.org/en/latest-news/inditexs-response-to-the-uyghur-forced-labour-prevention-act-uflpa/
Inditex has a single global standard in its supply chain. All the suppliers and manufacturers are required to comply with Inditex´s Code of Conduct and Human Rights Policy in order to be part of its supply chain, which explicitly outlaws any form of forced or involuntary labor. These mandatory standards are aligned with the requirements set forth in the UFLPA.

A Business & Human Rights Resource Centre listing says Inditex has signed a Global Framework Agreement negotiated globally with a trade union. The listing provides no date or further details about the agreement’s terms.

In favor Labor & working conditions
Sources
https://www.business-humanrights.org/en/companies/inditex/
Global Framework Agreement ? Company has signed a Global Framework Agreement, negotiated on a global level with a trade union.

Inditex and the CCOO union reached an agreement covering 2026–2028, effective from January 1, 2026, according to the union’s statement. It provides annual 4% increases to the group’s fixed-income supplement, plus 4% in 2025 arrears, and raises existing social benefits. It also adds new benefits, including education and health-related assistance.

In favor Labor & working conditions
Sources
https://www.infobae.com/espana/2026/06/17/inditex-pacta-una-subida-salarial-de-un-12-en-tres-anos-para-sus-120000-empleados-en-espana/
Comisiones Obreras (CCOO) e Inditex cerraron este martes un acuerdo sobre retribuciones y condiciones sociales con vigencia entre 2026 y 2028, que incluye subidas salariales anuales, la actualización de ayudas sociales existentes y la incorporación de nuevas prestaciones para la plantilla del gigante textil fundado por Amancio Ortega, según informó el sindicato en un comunicado recogido por Europa Press.

Reuters reported that Inditex’s upstream transport and distribution emissions reached 2.61 million tonnes of CO2-equivalent in its 2024 financial year, up 10%. Public Eye criticized the company’s reliance on air freight and called for shareholders to press for change. Inditex said sea and road are its main shipping methods; it did not give Reuters a reason for the increase.

Against Climate & energy
Sources
https://www.business-humanrights.org/en/latest-news/ngo-calls-on-inditex-shareholders-to-pressure-company-to-halt-air-transportation-amid-climate-crisis/
Inditex, the parent company of brands such as Zara, is continuing to transport huge volumes of fast fashion items by air, causing considerable damage to the climate. In 2023, its transport-related CO2 emissions increased by 37%, reaching an all-time high. As the company’s management is ignoring a call by more than 26,000 people for it to change its course, we are now turning to the shareholders of the Spanish fast-fashion group.
https://www.publiceye.ch/en/topics/fashion/inditex-ignores-all-criticism-and-increases-climate-damaging-transport-emissions
In November 2023, we revealed how Inditex, the parent company of Zara, Massimo Dutti & Co., transports tons of clothing by plane, thereby fuelling the climate crisis. According to new figures and despite recent criticism and appeals, Inditex is still relying hugely on air freight. In fact, 2024 even saw a 10 percent rise in its transport emissions.
http://web.archive.org/web/20260216042618/https://www.reuters.com/business/retail-consumer/zara-owner-inditexs-transport-emissions-jump-2024-2025-03-14/
LONDON, March 14 (Reuters) - Zara owner Inditex's emissions from transport jumped by 10% in 2024 as the fast-fashion retailer used more flights to move clothes from production centres in Asia to its logistics hub in Spain and into stores.

French prosecutors opened an investigation in 2021 into Inditex and other retailers over suspected concealment of crimes against humanity linked to alleged forced labour in Xinjiang. NGOs later filed a new complaint in 2023 after an earlier inquiry was dropped. Inditex rejected the allegations, citing traceability controls and a zero-tolerance policy; the allegations are not established findings.

You decide Labor & working conditions
Sources
http://web.archive.org/web/20230829023646/https://www.reuters.com/world/china/france-investigate-fashion-retailers-concealing-crimes-against-humanity-xinjiang-2021-07-01/
Inditex said it rejected the claims in the legal complaint, adding that it conducted rigorous traceability controls and would fully cooperate with the French investigation.
https://www.business-humanrights.org/en/latest-news/plainte-contre-4-géants-du-textile-pour-travail-forcé-des-ouïghours-la-justice-française-ouvre-une-enquête-pour-recel-de-crimes-contre-lhumanité/
This complaint shows the existence of commercial links of at least 4 companies, Inditex (which owns brands such as Zara, Bershka, Pull and Bear, Massimo Duti), Uniqlo, SMCP (which owns brands such as Sandro, Maje, Claudie Pierlot, De Fursac) and Skechers USA, as well as many others, with several economic entities in the Uyghur Autonomous Region of Xinjiang, where the population is subjected to forced labour.
https://www.business-humanrights.org/en/latest-news/france-ngos-file-new-complaint-at-tribunal-court-of-paris-against-fast-retailing-inditex-and-skechers-on-alleged-involvement-in-human-rights-abuses-in-xinjiang/
Inditex said it had "rigorous traceability controls to ensure the provenance of its products" and stressed its "zero-tolerance policy toward any kind of forced labour."

Fashion Checker found no public evidence that Inditex’s suppliers pay workers a living wage. The finding concerns the lack of publicly available evidence, not proof that suppliers do not pay living wages.

Against Labor & working conditions
Sources
https://www.business-humanrights.org/en/companies/inditex/
Living Wage in Supply Chains ? Fashion Checker found no public evidence that the company’s suppliers are paying workers a living wage.

In an April 8 letter, Inditex asked Better Cotton’s CEO for clarity on its certification process and traceability after Earthsight reported alleged land grabbing, illegal deforestation and violence involving certified Brazilian producers. Inditex said it had waited more than six months for promised investigation results. Better Cotton said it would provide more information after reviewing the audit and Earthsight report.

In favor Other findings
Sources
http://web.archive.org/web/20240410171109/https://www.reuters.com/business/retail-consumer/zara-owner-inditex-demands-clarity-cotton-certifier-accused-standard-breaches-2024-04-10/
Inditex sent a letter dated April 8 to Better Cotton CEO Alan McClay asking for clarity on the certification process and progress on traceability practices after the NGO Earthsight informed the retailer that producers with Better Cotton certifications were involved in land grabbing, illegal deforestation and violent acts against local communities, according to a copy of the letter seen by Reuters.

Inditex said its board reached gender parity in 2023, after exceeding its 2020 target of 40% women directors in 2022, when five women served on the board. The company said its representation also exceeds the relevant EU targets due by June 2026 and the average for Ibex 35 companies.

In favor Workplace equity
Sources
https://transition-pathways.europa.eu/textiles/pledges/inditex-pledges-promote-womens-participation-leadership-setting-gender-balance
Inditex pledges to promote women’s participation in leadership by setting gender balance targets for directors and board positions

Business & Human Rights Resource Centre says Inditex has fully aligned, or committed to align, with the Transparency Pledge standard by publicly disclosing information about its supplier factories.

In favor Corporate conduct
Sources
https://www.business-humanrights.org/en/companies/inditex/
Transparency Pledge ? Company has fully aligned or committed to aligning with the Transparency Pledge standard, by publicly disclosing information about their supplier factories.

Inditex said it detected serious, continuing Code of Conduct non-compliance at Alema Textile and monitored corrective efforts with the supplier, but the issues were not resolved within a reasonable period. The company said Alema had not been in its supply chain for over a year and that it made a responsible exit; Inditex described itself as a minor client.

In favor Labor & working conditions
Sources
https://www.business-humanrights.org/en/latest-news/inditexs-response-to-non-payment-of-wages-at-alema-textile/
The first critical findings were detected in August 2023. Inditex teams monitored the process along with supplier to ensure a continuous compliance with the Inditex Code of Conduct but unfortunately the identified non-compliances were not rectified after a reasonable period of time and Inditex (which was a minor client for this company) activated a responsible exit based on our responsible purchasing practices which guide Inditex's relations with its suppliers.
About & ownership
Category
Apparel Retailers
Website
inditex.com

Amancio Ortega · Founder

Marta Ortega · Chief executive (secondary claim) · Chair (secondary claim)

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