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In April 2023, DC Attorney General Brian Schwalb announced JUUL would pay $15.2 million to resolve allegations that it marketed nicotine products to District youth and misled consumers about addiction risks. The settlement also imposes advertising and sales restrictions, including youth-related ad bans and stricter online age verification.

Against Corporate conduct
Sources
https://oag.dc.gov/release/ag-schwalb-secures-152-million-juul-preying
WASHINGTON, DC – Attorney General Brian L. Schwalb today announced that JUUL Labs, Inc. (JUUL) will pay $15.2 million – the largest litigated settlement the DC Office of the Attorney General (OAG) has secured under the Consumer Protection Procedures Act in District history – to resolve allegations that it marketed nicotine products to District youth and misled District consumers about the product’s highly-addictive qualities. At least 50% of the settlement amount will be used directly to mitigate the public health damages JUUL’s products caused. In addition to the financial settlement, JUUL must abide by strict advertising restrictions that prevent it from engaging in harmful marketing practices in the future.

Researchers analyzed 82 JUUL internal documents from 2017–2020 using a three-dimensional power framework. They describe company activities spanning lobbying and funding, agenda-setting through influential intermediaries, and ideological messaging, arguing these forms of influence accumulated and changed over time. The study says public-health responses need to address these connected mechanisms.

Against Other findings
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
E-cigarette companies increasingly employ sophisticated corporate political activities (CPAs) that mirror the historical strategies of the traditional tobacco industry. This study examines the power dynamics within JUUL Labs's CPAs by applying the Temporal Three-Dimensional Power Framework to analyze both the dimensions of power and their temporal evolution. Critical Discourse Study approaches were used to analyze 82 corporate internal documents produced between 2017 and 2020 and to identify how power operates within these activities. We mapped JUUL Labs's CPAs to five strategies—displacing public health, managing reputations, influencing policy-making, manufacturing support, and shaping evidence—and performed a power analysis, leveraging three dimensions of power: visible power through lobbying and funding; hidden power via agenda-setting by mobilizing “Thought Leaders” (influencers in different areas who have expressed specific views or attitudes to the e-cigarette industry); and invisible power through ideological mobilization. We further demonstrate how these power dimensions accumulate, transform, and reconstruct over time to extend corporate influence. This research underscores the necessity of a power framework to address the underlying dynamics used by unhealthy commodity industries and their evolution over time, showing that effective public health interventions require unpacking these cumulative layers of influence to develop effective counter-strategies.

In September 2019, the FDA said Juul marketed products as lower-risk without authorization, citing claims made to students and other promotional materials; it demanded corrective plans and further information. Separately, reporting described Juul’s grassroots lobbying recruitment. A Juul spokesman said the company would comply with the FDA’s final flavored-product policy.

Against Health policy
Sources
https://www.fda.gov/news-events/press-announcements/fda-warns-juul-labs-marketing-unauthorized-modified-risk-tobacco-products-including-outreach-youth
Today, the U.S. Food and Drug Administration issued a warning letter to JUUL Labs Inc. for marketing unauthorized modified risk tobacco products by engaging in labeling, advertising, and/or other activities directed to consumers, including a presentation given to youth at a school. The agency also sent a letter to the company expressing concern, and requesting more information, about several issues raised in a recent Congressional hearing regarding JUUL’s outreach and marketing practices, including those targeted at students, tribes, health insurers and employers. These letters are the latest in a series of actions the agency has taken as part of its continued commitment to providing strong oversight of e-cigarettes and other electronic nicotine delivery systems (ENDS) and the latest development in the FDA’s ongoing investigation related to JUUL.
https://www.cnbc.com/2019/10/01/vaping-company-juul-recruits-customers-for-shadow-grassroots-lobbying-campaign.html
Desperate to shake its image as a teen-friendly company, Juul unveiled an ad campaign in January featuring testimonials of former smokers who "switched" to Juul from cigarettes. By using the word "switch" instead of "quit," Juul maintained it wasn't violating rules that require FDA approval for "smoking cessation" devices. The FDA has approved skin patches, chewing gum and lozenges as official "nicotine replacement therapy" — but not e-cigarettes.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
The company has come under even greater fire recently. Last week, the FDA accused Juul of illegally marketing its product and moved to ban the sale of all flavored e-cigarettes regardless of age.

In April 2023, Juul agreed to pay $462 million to six states and Washington, D.C., resolving lawsuits over alleged youth marketing and related conduct; the agreement imposes restrictions on marketing, sales and distribution. States said funds would support prevention and cessation efforts. Juul said the deal brought it closer to resolving historical legal challenges.

Against Health policy
Sources
https://www.cnn.com/2023/04/12/business/juul-settlement
Juul Labs, the e-cigarette maker, is paying $462 million to six US states and DC in the largest multi-state settlement yet for the troubled company that has been accused of contributing to the rise of vaping among youth.
https://www.dhs.wisconsin.gov/tobacco/juul-settlement.htm
In September 2022, the Wisconsin Department of Justice announced that Wisconsin would receive payments as part of a multi-state settlement with JUUL Labs. The settlement addresses the harm caused by JUUL’s marketing practices, including marketing their e-cigarette (vape) products to underage consumers. As result of the settlement, Wisconsin will receive at least $14.7 million over five to 10 years to fund prevention and cessation efforts related to e-cigarette products for youth and young adults up to age 24.
https://illinoisattorneygeneral.gov/news/story/attorney-general-raoul-announces-462-million-settlement-with-e-cigarette-manufacturer-juul-labs
Chicago – Attorney General Kwame Raoul today, along with six other attorneys general, announced a $462 million settlement with Juul Labs Inc. (Juul), one of the nation’s largest manufacturers of e-cigarettes. The settlement provides critical injunctive relief to prevent Juul from marketing and selling its products to youth. In 2019, Illinois was among the first states in the nation to sue Juul alleging the company marketed its harmful nicotine products to minors. Attorney General Raoul’s office co-led negotiations resulting in the largest settlement any states have reached with Juul to hold the company accountable for contributing to the youth vaping epidemic. Illinois will receive approximately $67.6 million under the agreement.
https://oag.ca.gov/news/press-releases/attorney-general-bonta-announces-462-million-multistate-settlement-e-cigarette
OAKLAND — California Attorney General Bonta today announced a $462 million multistate settlement agreement with electronic cigarette maker, JUUL, Labs, Inc. (JUUL) that was negotiated by the California Department of Justice (DOJ) and six other states. The settlement resolves multiple lawsuits — including one filed by DOJ, the Los Angeles County District Attorney's Office, and the County of Los Angeles — alleging JUUL violated state laws by targeting young people through its advertising and promotional campaigns. Of the $462 million settlement amount, California will receive a total of $175.8 million, the highest amount of any state settlement yet reached with JUUL. The money will help California fund research, education, and enforcement efforts related to e-cigarettes. JUUL will also be prohibited from targeting youth in its advertising and promotion under the terms of the deal.

In September 2022, Juul agreed to pay $438.5 million to resolve a two-year investigation by 33 states and Puerto Rico into its marketing and sales practices. State investigators said Juul targeted underage users; the settlement imposed marketing and sales restrictions. New Jersey’s December announcement said the settlement remained subject to court approval.

Against Health policy
Sources
https://www.nbcnews.com/business/corporations/juul-pay-nearly-440m-settle-states-teen-vaping-probe-rcna46511
The state investigation found that Juul marketed its e-cigarettes to underage teens with launch parties, product giveaways and ads and social media posts using youthful models, according to a statement.
https://www.njoag.gov/updated-attorney-general-platkin-33-states-announce-435-million-settlement-with-juul-labs/
JUUL was, until recently, one of the biggest players in the vaping market. The multistate investigation revealed that JUUL rose to this position by willfully engaging in an advertising campaign that appealed to youth, even though its e-cigarettes are both illegal for them to purchase and unhealthy for them to use. The investigation found that JUUL relentlessly marketed to underage users with launch parties, advertisements using young and trendy-looking models, social media posts, and free samples. It marketed a technology-focused, sleek vape that could be easily concealed and sold its product in flavors known to be attractive to underage users. JUUL also manipulated the chemical composition of its product to make the vapor less harsh on the throats of the young and inexperienced users. To preserve its young customer base, JUUL relied on age-verification techniques that it knew were ineffective.
http://web.archive.org/web/20260331171930/https://law.georgia.gov/press-releases/2022-09-06/carr-and-ag-colleagues-reach-4385-million-agreement-juul-labs
JUUL was, until recently, the dominant player in the vaping market. The multistate investigation revealed that JUUL rose to this position by willfully engaging in an advertising campaign that appealed to youth, even though its e-cigarettes are both illegal for them to purchase and are unhealthy for youth to use. The investigation found that JUUL relentlessly marketed to underage users with launch parties, advertisements using young and trendy-looking models, social media posts and free samples. It marketed a technology-focused, sleek design that could be easily concealed and sold its product in flavors known to be attractive to underage users. JUUL also manipulated the chemical composition of its product to make the vapor less harsh on the throats of young and inexperienced users. To preserve its young customer base, JUUL relied on age verification techniques that it knew were ineffective.

A 2024 STAT report, citing internal documents, described Juul’s efforts to partner with think tanks and influence political giving; it said the records did not establish whether some proposed donations were made. A separate study described civic-group outreach and funding, including a $7.5 million donation to a historically Black academic center, and mapped targeted influencers.

Against Political spending
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
JUUL Labs engaged with civic groups to manufacture support, leveraging its economic power (transforming from visible to invisible power; C1-6). JUUL Labs employed an “ethnic news strategy” targeting ethnic civil society and minority media to “gain supporters” and “neutralize opponents” (C1). Emails reveal efforts to deliver youth prevention messages to senior voters (“people-over-50-who-vote”) while engaging “Black and Latino local leaders,” “Asian American and Native American community papers,” and “LGBT media.” These are selected demographics exhibiting “the highest smoking” rates (C2).
https://www.sciencedirect.com/science/article/pii/S0277953626007343
Drawing on Ulucanlar et al.'s (2023) taxonomy, we identified five empirically supported CPA types in JUUL Labs's documents: displacing public health, managing reputations, influencing policy-making, manufacturing support, and shaping evidence. These activities demonstrate the interplay of power, which was concentrated within TL networking and leveraged through them. JUUL Labs created an Excel file titled “Thought Leader Map” (A1), identifying about 200 individuals and organizations as target influencers (TLs). These include prominent scholars, former and current politicians, officials, broadcasters, think tanks, civil society organizations, and bloggers (A1). The map's “Top 10 names with top credibility” include two former FDA commissioners, a former CDC director, a former senator, and a former Secretary of Health and Human Services of the US. Some influencers are rated on a five-point scale from “1) completely skeptical and can't talk to them” to “5) strongly pro-harm reduction.” For example, a former CDC director was rated as “completely skeptical and can't talk to them,” receiving 1-point, as “CDC under his leadership equated the harm of vaping with smoking” (A1). For each, JUUL Labs documented their “relationship owner,” “nature of relationship,” “contact history,” and “status/next steps.” Here, the “relationship owner” is an internal JUUL Labs contact who can access a TL. The “nature of relationship” denotes how they are connected to the TL. For example, JUUL Labs adviser F is the relationship owner for Professor G (TL) because they are colleagues. F contacted G on February 6, 2018 (contact history), and the status/next steps are described as “in process of scheduling meeting” (A1). Such leveraging of TLs is observed across all CPA strategies.
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
Think tanks have a reputation as impartial laboratories of policymaking. But the Juul emails reveal the company pursued partnerships with these organizations with the express purpose of revamping its image in Washington.
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
According to an internal spreadsheet entitled “Political Giving Strategy,” Juul considered writing six figure checks from the company’s treasury to several so-called “social welfare organizations” as a means of influencing congressional leaders. Unlike other political donations, corporations aren’t required to disclose their donations to these sorts of organizations, known as 501(c)(4)s.

A study says Juul’s slim devices and sweet, nicotine-salt flavors appealed to adolescents, with social-media marketing contributing to youth adoption. It reports Juul’s U.S. market share rose from 24% to 75% in 2017–2018 as high-school vaping rates spiked, and notes counterfeit compatible THC cartridges were linked to lung injuries.

Against Health policy
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
For consumers, JUUL was marketed and perceived as an e-cigarette with a slim design and flavored nicotine-salt pods (Marlowe, 2023). The problem was that its design and sweet flavors appealed to adolescents through social media marketing, making it part of US youth peer culture (“vape lounges” and “bag smoking”) and driving youth adoption (Marlowe, 2023). JUUL's US e-cigarette market share surged from 24% to 75% (2017-2018), with a 78% spike in high school vaping rates (Cullen et al., 2018; Truth Initiative, 2018). Alongside these, THC (cannabis) cartridges compatible with JUUL devices were counterfeited and distributed, causing lung injuries (Balmes, 2019). Altogether, the company faced public blame for youth vaping and lung injuries, following regulations and lawsuits (TobaccoTactics, 2025). Throughout this process, JUUL Labs strived to respond to criticisms and create a favorable policy environment through various CPAs.

Documents released in a North Carolina legal settlement showed Juul pursued political donations, paid think tanks for research, and sought to influence Congress and the FDA, according to a February 2024 report. Juul defended engagement with outside groups as supporting evidence-based debate. The documents also showed the company lobbied to raise the tobacco purchasing age to 21, which became law in 2019.

You decide Political spending
Sources
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
WASHINGTON — A new trove of internal emails and other documents from the e-cigarette maker Juul reveals the company’s extensive behind-the-scenes efforts to promote its interests in Washington — a rare insight into the otherwise opaque methods corporations use to influence the government.

New York Attorney General Letitia James secured a settlement with JUUL Labs in 2023 totaling more than $112.7 million. The state says the funds will support local prevention, cessation, treatment and enforcement programs addressing vaping harms; eligible recipients must certify annually and use funds under the settlement’s conditions.

Against Health policy
Sources
https://ag.ny.gov/juul-settlement
In 2023, Attorney General Letitia James secured a settlement with JUUL Labs, Inc. that included funds totaling more than $112.7 million. These funds will be given to New York subdivisions that provide programs for prevention and cessation of e-cigarette (vaping) use, treatment for e-cigarette use, and enforcement of laws regarding e-cigarettes. The following sections provide further detail about the funds.

A study analyzing internal JUUL documents from 2017–2020 says the company’s Scientific Affairs department developed research and external scholar relationships to advance favorable interpretations of vaping evidence. The authors question the independence and transparency of some JUUL-supported research, citing company funding, data access controls and strategic responses to negative findings.

Against Health policy
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
JUUL Labs has established a dedicated Scientific Affairs (SA) Department for shaping evidence and engaging with scholars.

The FDA authorized marketing of five JUUL e-cigarette products to adults on July 17, 2025, including tobacco- and menthol-flavored cartridges, rescinding its 2022 ban. The Lancet article described the decision as a lifeline for JUUL, which it said was rumored to face possible bankruptcy after settling teen-marketing lawsuits in 2023.

Against Health policy
Sources
https://www.thelancet.com/journals/lanres/article/PIIS2213-2600(25)00291-7/abstract
On July 17, 2025, the US Food and Drug Administration (FDA) authorised marketing of five Juul e-cigarette products to adults, including menthol and tobacco flavour cartridges, formally rescinding its 2022 ban on the company's products. The decision is a lifeline for Juul Labs, which was rumoured to be facing possible bankruptcy after settling lawsuits for nearly a half-billion dollars in 2023 over illegal marketing of e-cigarettes to teenagers.

NPR reported on Sept. 12, 2024, that schools are using money from a $1.7 billion Juul settlement to install vape detectors. Lincoln Public Schools received about $1 million and reported fewer alerts after installation. Advocates disagree about surveillance and punishment, while some favor education and cessation support.

You decide Health policy
Sources
https://www.npr.org/2024/09/12/nx-s1-5090006/vape-detectors-schools-ecigarettes-juul
In 2022, Juul settled some 5,000 lawsuits from states, counties and school districts that alleged that the e-cigarette maker used deceptive marketing aimed at teens and neglected to prevent underage sales of its products. Since then, additional suits have been settled. Money from those settlements has been used by schools from Spokane, Wash., to Orlando, Fla., to install vape detectors.
https://tucson.com/news/local/article_4ae2e078-64bc-505b-abfb-7f96f660aa50.html
Jonathan Kieffer, one of the lawyers representing TUSD, other school districts and individuals across the country in litigation against Juul, says the company has teen-centric marketing, which has created a huge burden on public schools at a time when teen tobacco use had been drastically reduced.

On Jan. 5, 2023, New York’s Appellate Division affirmed denial of James Monsees and Adam Bowen’s motions to dismiss state claims as untimely or for lack of jurisdiction. The court cited evidence of their New York visits and involvement in marketing there; the underlying allegations were not resolved by this ruling.

Against Health policy
Sources
https://www.nycourts.gov/reporter//3dseries/2023/2023_00040.htm
The People commenced this action on November 19, 2019, against defendant JUUL Labs, Inc. (JUUL), alleging that JUUL's marketing and sales of its electronic cigarettes constitute deceptive and illegal practices, and contributed to a statewide public health crisis. On May 6, 2021, the People amended the complaint to add, among others, defendants, who, at all relevant times, were corporate officers of JUUL and allegedly were involved in, and approved of, JUUL's marketing strategies. As relevant to this appeal, the amended complaint asserts, as against defendants, causes of action pursuant to General Business Law §§ 349 and 350, for deceptive acts and practices and for false advertising, respectively; pursuant to Executive Law § 63 (12), for repeated and persistent fraud and illegal conduct in violation of General Business Law §§ 349 and 350 and section 5 of the Federal Trade Commission Act (15 USC § 45); and, for public nuisance.

Forbes reported Oct. 22, 2024, that payouts had begun under a $300 million settlement: Juul agreed to pay $245 million and Altria $45 million. The case alleged misleading claims about Juul products’ addictiveness and safety and unlawful marketing to minors. Juul did not admit wrongdoing, and Altria denied the accusations.

Against Corporate conduct
Sources
http://web.archive.org/web/20260213161815/https://www.forbes.com/sites/antoniopequenoiv/2024/10/22/300-million-juul-settlement-begins-and-recipients-are-sharing-their-checks-on-social-media/
Juul settled a class action lawsuit that claimed customers paid more for the e-cigarettes than if the company had accurately described the product’s addictiveness and safety.

A 2019 Lancet commentary by four researchers said JUUL Labs’ research-funding program had potential weaknesses in seven of eight criteria, including transparency, independent oversight, conflict-of-interest protections and researchers’ freedom to publish. The authors also said JUUL promoted favorable findings and recommended continued scrutiny; these were their assessments, not regulatory findings.

Against Corporate conduct
Sources
http://web.archive.org/web/20250420133432/https://pmc.ncbi.nlm.nih.gov/articles/PMC6686877/
Tobacco companies including Philip Morris USA (an Altria company) have had a long history of using findings from industry-sponsored scientific research to positively portray the industry, and lobbying against regulatory actions.9 For instance, the industry founded the Tobacco Institute (1958–1998) and the Center for Indoor Air Research (1988–1998) to fund internal and external research among scientific consultants and research organizations to support their positions.9 Shortly after the investment from Altria, JUUL Labs appear to employ similar strategies used by Philip Morris and other tobacco companies to influence research on vaping. JUUL Labs established JLI Science in early 2019, with the stated goal to “better understand the effects and impact vaping products have in the long term, while also discouraging new users, and to share those results with the scientific community”.10 JUUL Labs solicits research proposals from the scientific community, conducts research internally, and supports research contracts with organizations based in the US, UK, and New Zealand including Enthalpy Analytical, Inc., Center for Substance Use Research Ltd., Celerion, Inc., Rose Research Center, LLC, Inflamax Research, Inc., and Christchurch Clinical Studies Trust, Ltd.11 A search on ClinicalTrials.gov in May 2019 revealed six registered trials funded by JUUL Labs (five completed, one ongoing).12 Findings from JUUL Labs-funded studies were presented at several scientific meetings including the Society for Research on Nicotine and Tobacco (SRNT), SRNT-Europe, Global Forum on Nicotine Conference, and the Altria-sponsored Tobacco Science Research Conference. These findings and conference presentation are available on the JLI Science’s website (https://jliscience.com/research-library), press releases, and news reports.14 For instance, in a press release about a recent article published in a “questionable” journal13 that reported a decline in cigarette consumption among adult smokers who purchased JUUL devices, Kevin Burns, CEO of JUUL Labs, was quoted: “… growing body of peer-reviewed research demonstrating the significant impact JUUL products may have on helping adult smokers eliminate or substantially decrease their cigarette consumption.”14 JUUL Labs also increased its spending on lobbying operations and political contributions in 2018 to federal and state lawmakers and political committees, undermining JUUL Labs’ public pledge to discourage youth use of their products.15

A study account says that during JUUL’s 2019 South Korea launch, the company sought changes to a newspaper report linking JUUL with youth smoking and drug misuse. After correspondence with the reporter and chief editor, drug-related headings and sentences were deleted. The account, citing emails and archived versions, says the intervention aimed to avert government scrutiny.

Against Media & the press
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
JUUL Labs managed its reputation through media promotion and responses to unfavorable press threatening its reputation (A5-7). Investing over $30 million across media channels in 2018, it aimed to promote favorable discourse and exclude negative agendas (Kostygina et al., 2022; A8). During its South Korea launch in 2019, JUUL Labs intervened in a Korean newspaper to modify a report linking JUUL to youth smoking and drug misuse. Following multiple rounds of correspondence with the reporter and chief editor, it successfully secured the deletion of drug-related headings and sentences (A5). Wayback Machine's digital time-capsule that can track document revisions revealed that removed passages had highlighted regulatory loopholes and tax exclusions such as “easy to be exposed to liquid drugs by exploiting JUUL,” “not defined as cigarettes, regulations are weak,” and “excluded from the tax” (A5-7; Internet Archive, 2023). Emails show this intervention prioritized averting government scrutiny due to Korea's strict marijuana stance (A6-7). Ultimately, media monitoring functions to manage reputations and shape a conducive environment by accumulating hidden and invisible power.

A 2019 study of tobacco-flavored JUUL pods found about 69 mg/mL nicotine in the liquid and roughly 2.07 mg emitted over 15 puffs, mostly in protonated form. Researchers detected carbonyls including formaldehyde; overall yields were lower than combustible cigarettes but similar to other closed-system e-cigarettes.

Against Health policy
Sources
http://web.archive.org/web/20250203235127/https://pmc.ncbi.nlm.nih.gov/articles/PMC7341718/
Electronic cigarettes (ECIGs) are controversial and increasingly popular devices that heat and vaporise a liquid to produce an aerosol that can deliver nicotine. In June 2015, Pax Labs launched an ultraportable ECIG device called JUUL. Resembling a universal serial bus (USB) flash drive, it is easily concealed at home and school and has proven popular among underage teens.1 Its popularity with adolescents recently led the Food and Drug Administration (FDA) to pursue enforcement actions to stop youth use and access to JUUL. JUUL is currently one of the most popular ECIG brands in the USA; it holds the top market position in US ECIG sales revenues, accounting for approximately half the total LTS ECIG market.2

AP reported that Juul’s PAC gave nearly $100,000 during the first half of 2019, mostly to Democrats, while Juul spent $1.9 million lobbying. The company backed raising the purchase age to 21 without added restrictions, opposed some flavor and retail measures, and said it sought to combat underage use.

You decide Political spending
Sources
https://apnews.com/article/1e83b65c2bf74faf832b02194d83f5b5
WASHINGTON (AP) — E-cigarette giant Juul Labs gave nearly $100,000 to members of Congress during the first half of 2019 as the company faced the bulk of the blame for a surge of underage vaping and calls for tighter government regulation of the industry.
https://apnews.com/article/1e83b65c2bf74faf832b02194d83f5b5
Juul has assembled an extensive network of lobbyists amid mounting concern over e-cigarettes and warnings from the FDA that regulatory steps may be inevitable to combat what public health officials and anti-smoking groups have described as an epidemic of youth vaping.

AP reported that on Aug. 28, 2026, Juul received FDA permission to sell an updated device with optional app-based age verification. The authorization is not an FDA endorsement; the agency said smokers switching completely may reduce exposure to cigarette chemicals. CEO K.C. Crosthwaite said Juul plans to seek authorization for additional adult-targeted flavors.

You decide Health policy
Sources
https://apnews.com/article/juul-vape-update-fda-age-verification-juul2-10c93d78a67bf5e4be25f437528fb416
Juul plans to market the new device under the brand name Juul2, along with updated versions of its tobacco- and menthol-flavored cartridges. In 2019, the company discontinued several flavors, including mango, mint and creme, that drove most of its sales but were favored by teens.

In December 2018, Juul reportedly decided to divide a one-time $2 billion dividend from Altria among about 1,500 employees. Anonymous insiders said allocations would reflect factors including tenure and stock ownership; the company had not publicly announced the plan. The article also noted the dividend followed controversy over Altria buying 35% of Juul.

You decide Labor & working conditions
Sources
https://www.inc.com/minda-zetlin/juul-13-million-bonus-employees-altria-investment-2-billion-dividend-talent-wars.html
In the past few days, the big news about Juul has been the Altria investment. Juul’s mission is to improve the lives of the world’s 1 billion smokers by giving them an alternative to “combustible” cigarettes, as the company calls them. “We envision a world where fewer people smoke cigarettes,” according to the company’s mission statement. So selling more than a third of Juul to the nation’s largest tobacco company could seem like an odd choice at best and a sellout at worst. It was a controversial enough move that CEO Kevin Burns issued a public statement offering a detailed explanation of his rationale for accepting Altria’s investment and assuring the company’s constituents that the deal would help Juul achieve its goal to enable more people to switch from cigarettes to e-cigarettes.
https://www.inc.com/minda-zetlin/juul-13-million-bonus-employees-altria-investment-2-billion-dividend-talent-wars.html
So Juul’s move is helping the company win the talent wars. It’s also helped the company win the news cycle. Up until recently, most of the news about the company had to do with federal regulators accusing Juul of selling its product to minors, creating an addiction to nicotine and possibly affecting their brain development. Last month, the company closed down its Facebook and Instagram accounts and stopped selling its mango, fruit, creme, and cucumber pods in retail stores, in a bid to reduce teenage usage ahead of potential governmental action.
https://www.inc.com/minda-zetlin/juul-13-million-bonus-employees-altria-investment-2-billion-dividend-talent-wars.html
What would you do with an extra $1.3 million? The 1,500 employees of e-cigarette maker Juul are going to get the chance to answer that question. Although the company has made no public announcement, insiders told CNBC that the company had received a one-time dividend payment of $2 billion as part of an investment deal with Altria (the parent company of Philip Morris), which is spending $12.8 billion to buy 35 percent of Juul’s shares. The sources inside Juul, who remain anonymous, say that the company decided to divide that bonus among its employees.
https://www.inc.com/minda-zetlin/juul-13-million-bonus-employees-altria-investment-2-billion-dividend-talent-wars.html
Juul just got a $2 billion dividend payment from its new investor Altria. It decided to give that money to employees.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
Juul announced last November that it would stop selling all but one flavored product in stores, part of an effort to discourage youth vaping. Customers can buy only menthol products in stores but can still order flavored products online.

A 2024 report based on internal Juul documents said the company was spending more than $200,000 monthly on strategic advisers by April 2019. It also described paid firms helping with political strategy and meetings, including responses to FDA action. Reported contract amounts were uncertain, and hiring consultants was not illegal if they spent under 20% of their time lobbying.

Against Political spending
Sources
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
Corporations are required by law to disclose every lobbyist they pay, both inside and outside the company. But the Juul documents show that those registered lobbyists are far from the only influential people companies employ to help them navigate Washington.

OpenSecrets reports that contributions associated with Juul Labs totaled $422,221 in the 2024 election cycle, with 77.4% going to Democrats and 22.6% to Republicans. It says the money came from PACs, individuals, employees, owners or their families—not the organization itself—and that totals include subsidiaries and affiliates.

You decide Political spending
Sources
http://web.archive.org/web/20260714035216/https://www.opensecrets.org/orgs/juul-labs/totals?id=D000070920
<table> <thead> <tr> <th>Cycle</th> <th>Total</th> <th>Democrats</th> <th>% to Dems</th> <th>Republicans</th> <th>% to Repubs</th> </tr> </thead> <tbody> <tr> <td>2024</td> <td>$422,221</td> <td>$161,900</td> <td>77.40%</td> <td>$47,276</td> <td>22.60%</td> </tr> <tr> <td>2022</td> <td>$573,873</td> <td>$82,116</td> <td>44.31%</td> <td>$103,210</td> <td>55.69%</td> </tr> <tr> <td>2020</td> <td>$882,326</td> <td>$457,155</td> <td>58.06%</td> <td>$330,293</td> <td>41.94%</td> </tr> <tr> <td>2018</td> <td>$291,311</td> <td>$32,781</td> <td>17.16%</td> <td>$158,200</td> <td>82.84%</td> </tr> </tbody> </table>
http://web.archive.org/web/20260714035207/https://www.opensecrets.org/orgs/juul-labs/summary?id=D000070920
<table> <thead> <tr> <th>Recipient</th> <th>Total</th> <th>From Individualsimore info </th> <th>From PACsimore info </th> <th>Typeimore info </th> <th>view</th> </tr> </thead> <tbody> <tr> <td>Congressional Leadership Fund</td> <td>$150,000</td> <td>$0</td> <td>$150,000</td> <td>Carey</td> <td>Conservative</td> </tr> <tr> <td>Senate Leadership Fund</td> <td>$50,000</td> <td>$0</td> <td>$50,000</td> <td>Outside Group</td> <td>Conservative</td> </tr> <tr> <td>DNC Services Corp</td> <td>$43,550</td> <td>$43,550</td> <td>$0</td> <td>Political Party</td> <td>Democrat</td> </tr> <tr> <td>Democratic Senatorial Campaign Cmte</td> <td>$17,000</td> <td>$17,000</td> <td>$0</td> <td>Political Party</td> <td>Democrat</td> </tr> <tr> <td>Comer, James</td> <td>$10,750</td> <td>$5,750</td> <td>$5,000</td> <td>Candidate (R-KY01)</td> <td>Republican</td>

A 2020 article by researchers said Juul marketed e-cigarettes to U.S. military personnel and veterans using veteran testimonials, support for veteran organizations and discounted starter packs. The authors highlighted Juul’s claim that its products could help servicemembers and first responders switch, noting e-cigarettes were not FDA-approved as smoking-cessation tools.

Against Corporate conduct
Sources
http://web.archive.org/web/20250208131426/https://pmc.ncbi.nlm.nih.gov/articles/PMC8101685/
With their recent marketing campaign 1 (Figure 1), JUUL joins a long tradition of tobacco companies targeting the United States (U.S.) military and veteran population.1-6 JUUL advertises their electronic cigarettes (e-cigarettes) with testimonial endorsements from military veterans, 2 claims to support veteran service organizations,1 as well as offers discounts (i.e., a $1 starter packs) to military and veterans.3 (Figures 1-3). Perhaps most concerning, although e-cigarettes are not currently approved by the FDA as a cigarette cessation tool, 7 JUUL claims their product, “offers servicemen and first responders the tools to succeed at switching.” 1

A study says Juul opposed flavor bans and tax increases while supporting Tobacco-21, which it viewed as supporting a responsible-marketer image. It describes tens of millions of dollars budgeted for government affairs in 2018–2019, at least 95 registered U.S. lobbyists by 2023, and paid work with a think tank that later lobbied against a flavor ban.

Against Political spending
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
JUUL Labs sought to influence policy-making to navigate tightening regulations targeting flavors, taxation, and marketing. JUUL Labs's three goals were to oppose flavor bans (specifically menthol); block tax increases; and support Tobacco-21 (B1). Supporting Tobacco-21 enabled JUUL Labs to project a ‘responsible marketer’ image (A3) that “doesn't entice youth (A2).” However, Kostygina et al. (2022) criticized that its spending on youth vaping prevention campaigns was concentrated in areas like Washington, where policymakers are located. This process of ideological mobilization and image-making as a policy partner exemplifies the transformation from invisible power (framing discourse) to hidden power (selected agenda).

In 2019, JUUL hired Locust Street to contact customers and recruit them to petition, meet lawmakers, testify, and share stories supporting the company’s products. CNBC described the effort as a company-funded campaign made to resemble grassroots advocacy; JUUL said it sought customer accounts of switching from cigarettes and continued state and local work despite suspending some federal lobbying.

Against Privacy & surveillance
Sources
https://www.cnbc.com/2019/10/01/vaping-company-juul-recruits-customers-for-shadow-grassroots-lobbying-campaign.html
Juul is recruiting users to join "The Switch Network," a sophisticated lobbying campaign designed to look like a grassroots movement.
https://www.cnbc.com/2019/10/01/vaping-company-juul-recruits-customers-for-shadow-grassroots-lobbying-campaign.html
Over the summer, e-cigarette maker Juul Labs started recruiting customers, painstakingly calling and emailing its users one by one.
https://www.cnbc.com/2019/10/01/vaping-company-juul-recruits-customers-for-shadow-grassroots-lobbying-campaign.html
The vaping company wasn't trying to boost sales. Instead, it was looking for loyal customers to help lobby state and local politicians in a new grassroots campaign. The goal was to find people willing to sign petitions, meet with lawmakers, testify at public hearings and tell the press about their success in using the company's vaping devices to "make the switch" from cigarettes.
https://www.buzzfeednews.com/article/katienotopoulos/juul-user-privacy-publicity-new-york
Juul is indeed sharing customer information — names, email addresses, and phone numbers — with a PR firm that specializes in grassroots political messaging for business clients, Locust Street Group, a publicity firm based in Washington, DC. A representative for Juul confirmed that the company hired Locust Street for a public affairs campaign in New York, where the state government is currently mulling a ban on flavored e-cigarettes.

In 2020, the FTC alleged that Altria’s purchase of a 35% stake in JUUL, alongside agreements for Altria to stop competing in closed-system e-cigarettes, unlawfully eliminated competition. An administrative law judge dismissed the complaint in February 2022; the FTC later vacated that decision and dismissed the complaint in June 2023, and the case is listed as closed.

Against Corporate conduct
Sources
https://www.ftc.gov/news-events/news/press-releases/2021/05/public-access-altria-groupjuul-labs-trial-provided-teleconference-due-ongoing-covid-19-concerns
In April 2020, the FTC filed an administrative complaint alleging that Altria Group, Inc. and JUUL Labs, Inc. entered a series of agreements, including Altria’s acquisition of a 35% stake in JUUL, which eliminated competition in violation of federal antitrust laws. According to the complaint, this series of agreements involved Altria ceasing to compete in the U.S. market for closed-system electronic cigarettes, in return for a substantial ownership interest in JUUL – by far the dominant player in that market.
https://www.ftc.gov/legal-library/browse/cases-proceedings/191-0075-altria-groupjuul-labs-matter
The Federal Trade Commission filed an administrative complaint alleging that Altria Group, Inc. and JUUL Labs, Inc. entered a series of agreements, including Altria’s acquisition of a 35% stake in JUUL, that eliminated competition in violation of federal antitrust laws. According to the complaint, this series of agreements involved Altria ceasing to compete in the U.S. market for closed-system electronic cigarettes in return for a substantial ownership interest in JUUL, by far the dominant player in that market. In an initial decision announced on Feb. 24, 2022, Chief Administrative Law Judge D. Michael Chappell dismissed the antitrust charges in the complaint.

A consultant proposed a $1.5 million campaign using a dark-money group and prominent advocates to generate up to 550,000 comments opposing flavored-tobacco restrictions without publicly linking the effort to JUUL. It is unclear whether JUUL finalized that deal, though a 2018 executive email supported the idea. JUUL did accept a separate FreedomWorks proposal that included a $15,000 comment-submission service.

Against Political spending
Sources
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
When the FDA opened a docket in 2018 on the public health impact of flavored tobacco products, it was flooded with comments calling for a ban on flavors, which were then a key part of Juul’s business. The sudden public backlash prompted one consultant to pitch Juul on a counterattack — one that would use a dark money group associated with former Libertarian congressman Bob Barr and enlisted the support of prominent Christian conservative Rebecca Hagelin. It would cost the company $1.5 million.

The supplied research passage says JUUL framed e-cigarettes as less harmful alternatives to combustible cigarettes and distinguished adult choice from youth access. It describes the company as presenting Tobacco 21 support and self-regulation as responsible policy positions, while arguing this framing could deflect calls for broader intervention. The passage also cites a pharmacy-distribution message.

Against Health policy
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
Through strategic framing, JUUL Labs redefined tobacco harm by distinguishing youth from adult use and combustible cigarettes from e-cigarettes, positioning the latter as an alternative and less harmful. The youth-adult framing links to the freedom of choice ideology, contrasting ‘immature’ youth who need supervision with adults who possess smoking self-determination (Hawkins and van Schalkwyk, 2025). Its “Control the Message” PPT emphasized “freedom of choice” and established ‘minimizing access by youth’ as key framing (A2). By confining the anti-smoking agenda to youth, this implicitly criticizes adult-targeted interventions, thereby securing adult consumers. This framing leverages existing individual liberty ideology to assert that adult smoking is ‘not others’ business.’ Simultaneously, JUUL Labs drew on paternalistic ideology to claim that “JUUL is an exemplar in responsible marketing so it doesn't entice youth (A3).” Their strategy document, “Public Affairs Tactics: Digital Approach,” outlines using a direct-to-camera video featuring a key executive who has a son, thereby projecting parental “exemplar” images (A3). Its support for “Tobacco-21” legislation (raising the legal smoking age to 21) extended this logic (A4), positioning itself as a good policy partner and framing self-regulation as a substitute for stronger regulation (accumulated hidden and invisible power).

In 2018 and the first half of 2019, Juul sharply increased federal and state lobbying, hiring former government officials and supporting political contributions. It spent millions lobbying and backed a San Francisco ballot initiative to replace a retail e-cigarette sales ban with restrictions it supported. Juul said it favored aggressive, category-wide action on flavored products, but its lobbying did not prevent federal and Michigan restrictions

You decide Political spending
Sources
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
With state and federal governments looking to restrict vaping, the nation's largest e-cigarette maker pushed back with a multimillion-dollar advocacy campaign.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
As President Trump, the U.S. Food and Drug Administration, and state governments crack down on vaping amid rising health concerns, hundreds of hospitalizations and six deaths, the nation's top e-cigarette manufacturer has responded by hiring enough lobbyists to fill a Boeing 727.
https://www.politico.com/story/2019/09/11/juul-vaping-lobbying-washington-1491029
Juul Labs has spent millions of dollars on lobbying, hired high-profile Trump administration officials, and blanketed Washington with ads touting its efforts against underage vaping.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
As regulators and legislators started raising concerns about the dangers of vaping, Juul was quietly bolstering its lobbying team.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
An APM Reports analysis of state and federal lobbyist filings has found that Juul Labs Inc. — the San Francisco-based company that controls a third of the vaping market — hired nearly all its lobbyists in the 10 months since the federal government expressed alarm about how the company has marketed its products to teens.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
An APM Reports analysis of state lobbyist registration records shows the company has bulked up its lobbying presence in states across the country. Juul was registered to lobby in two states — California and New York — in September 2018. Since then, the company expanded its lobby to all but two states.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
Despite receiving heavy criticism for contributing to a dramatic increase in teen vaping, Juul says it markets itself only to adult cigarette smokers looking for a healthier alternative.
https://www.politico.com/story/2019/09/11/juul-vaping-lobbying-washington-1491029
Juul threw millions of dollars at Washington. It hasn’t bought much.

In June 2022, the FDA ordered Juul products off the U.S. market, citing insufficient and conflicting toxicology data, while saying it had no information indicating an immediate hazard. Juul challenged the decision and won an emergency court stay, allowing sales during its appeal. The account notes concerns about youth vaping alongside the potential effects on adult smokers; experts disagreed about the decision’s basis and consequences.

Against Health policy
Sources
https://time.com/6191593/juul-fda-ban-public-health-impact/
To be clear, Juul has made more mistakes than I have space to list here. (I wrote a whole book about them and have covered them extensively for this magazine.) Its first marketing campaign—which the company has repeatedly denied was meant to attract kids—was, at the very least, ill-advised. It was too easy, for too long, for underage customers to buy Juul products online and in stores. Juul executives sent company representatives into schools to educate kids about the dangers of vaping, despite the sordid history of tobacco companies doing the same. They then accepted almost $13 billion from tobacco giant Altria, raising significant conflict of interest concerns. Though Juul has behaved more responsibly in recent years, it’s not hard to understand why it earned so much public scrutiny.
https://time.com/6191593/juul-fda-ban-public-health-impact/
These celebratory statements center around Juul’s starring role in what federal regulators have called an epidemic of teenage nicotine addiction, one that many experts feared could undo decades of progress on smoking prevention. In that sense, its ordered exit from the U.S. market was a victory: finally, regulators were holding the company accountable and protecting kids.

As reported in September 2019, attorneys general in five states and Washington, D.C., had opened investigations into Juul’s popularity among minors and its marketing as a smoking-cessation device without FDA approval. North Carolina Attorney General Josh Stein was suing Juul and eight other e-cigarette companies, alleging they targeted children with candy-flavored products.

You decide Health policy
Sources
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
Attorneys general in five states — Massachusetts, Connecticut, Colorado, Illinois and North Carolina, as well as Washington, D.C., have launched investigations into Juul. The AGs are probing the company's popularity among minors and its marketing as a "smoking cessation device" that doesn't have FDA approval.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
North Carolina Attorney General Josh Stein is suing Juul and eight other e-cigarette companies. He alleges the companies target children, pointing to their candy-flavored products.

NPR reported in January 2019 that JUUL spent $750,000 on federal lobbying in the final quarter of 2018, after beginning its Washington operation in spring. A filing cited by NPR said the company lobbied on e-cigarette regulation and, for the first time, legislation barring tobacco sales to under-21s; JUUL said it aimed to combat underage use.

You decide Political spending
Sources
https://www.npr.org/sections/health-shots/2019/01/23/687695691/juul-builds-lobbying-clout-in-washington
According to the filing, Juul advocated on the issue "regulation of e-cigarettes and vaping products designed to improve the lives of adult smokers." This most recent filing was also the first quarter when Juul indicated it lobbied to support legislation that would stop businesses from selling tobacco products to people younger than 21.

Juul Labs and former compliance director Elizabeth Jay Johannessen filed a dismissal stipulation in federal court on Tuesday, December 2, 2025, saying they had resolved their dispute. Johannessen alleged that after maternity leave Juul changed her duties, excluded her from meetings and provided an inadequate lactation room. The claims were sent to arbitration.

Against Workplace equity
Sources
https://news.bloomberglaw.com/daily-labor-report/juul-female-former-executive-end-gender-bias-harassment-suit
Elizabeth Jay Johannessen and Juul filed a stipulation of dismissal Tuesday in the US District Court for the Northern District of California, saying that they resolved the dispute. She alleged her job duties were changed, she was excluded from certain meetings, and provided with an inadequate lactation room after she returned from maternity leave, in violation of federal anti-discrimination laws.

A study says Juul engaged in political advocacy after expanding in 2018–2019, when it held a reported 75% of the U.S. e-cigarette market and sold in 11 countries. As criticism over youth vaping and regulation grew, the company pursued efforts involving reputation, policy influence, public-health debate and evidence, according to the study.

Against Other findings
Sources
https://www.sciencedirect.com/science/article/pii/S0277953626007343
JUUL Labs provides an interesting case study, as it has engaged in political struggles since its expansion in 2018-2019. In 2018, JUUL Labs held a 75% share of the US ENDS market and exported to 11 countries (TobaccoTactics, 2025). However, as youth vaping issues surfaced, JUUL Labs faced criticism. In response to the rise of criticism and the strengthening of regulations, it engaged in various types of legally vetted CPAs, including displacing public health, managing reputations, influencing policy-making, manufacturing support, and shaping evidence (Ulucanlar et al., 2023).

Internal documents reported by STAT show Juul paid a former head of lobbying for the international firefighters’ union $20,000 a month to court firefighter groups. In a November 2018 email, a Juul official said Sacramento firefighters seemed open to discussing the company’s alternative to the city’s proposed flavored-vape ban.

Against Political spending
Sources
https://www.statnews.com/2024/02/15/juul-documents-reveal-political-lobbying-influence-peddling/
Internal documents show, for example, that Juul was so interested in courting firefighter groups, that it put a former head of lobbying for the international firefighters labor union on retainer for $20,000 a month. Juul saw firefighters as a potential ally because combustible cigarettes are often tied to house fires, but it also saw an opportunity to use local firefighters’ positive image and political clout to defeat policies that hurt its bottom line.

In 2019, anti-tobacco advocates said JUUL’s lobbying helped weaken youth-vaping measures and supported state laws that constrained stricter local rules; JUUL denied advocating for Arkansas’s preemption provision and said it preferred “clean Tobacco 21” bills. The company also spent millions on San Francisco ballot efforts, later announcing it would stop supporting Proposition C.

You decide Political spending
Sources
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
Juul is spending heavily on PR efforts to protect its brand, doling out $4.5 million through July in San Francisco to pass an upcoming ballot initiative that would reverse the city's ban on the sale of e-cigarettes.
https://www.cnbc.com/2019/10/01/vaping-company-juul-recruits-customers-for-shadow-grassroots-lobbying-campaign.html
In San Francisco alone, Juul has spent more than $11 million lobbying against a ban on the sales of e-cigarettes. That includes a $7 million donation Juul recently made to the Coalition for Reasonable Vaping Regulation, according to local campaign finance data through Sept. 21. Finan declined to comment on Juul's lobbying, referring questions to its disclosure forms.
https://www.apmreports.org/story/2019/09/17/juul-lobbying-youth-vaping
The company has repeatedly said that it markets its product only to adults and is taking steps to prevent youth vaping. Those measures include shutting down its Facebook and Instagram accounts in the United States, and supporting state and federal efforts to increase the age requirement to purchase tobacco products from 18 to 21.
About & ownership
Category
Tobacco
Website
juul.com

James Monsees · Founder

Adam Bowen · Founder