The Verge reported in June 2024 that an unknown third party accessed customer-service tickets from Peak Design interactions between October 2013 and May 2023 before the issue was fixed. The article linked to PetaPixel’s report and described the incident as a “data compromise”; the supplied evidence gives no further details about the exposed records or response.
Sources
https://www.theverge.com/2024/6/5/24172193/a-peak-design-data-compromise-leaked-10-years-worth-of-customer-service-tickets
[Link: Peak Design Accidentally Leaked 10 Years of Client Data and Records | https://petapixel.com/2024/06/04/peak-design-accidentally-leaked-10-years-of-client-data-and-records/ | PetaPixel] In the grand scheme of things, there have been far worse security breaches than what Peak Design, the popular camera accessory brand, is currently dealing with. But if you had any customer service interactions with the company between October 2013 and May 2023, well... everything contained in those tickets was accessed by an unknown third party before the issue was fixed. Not great.