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sweetgreen — Company research | Choice 74 Choice score Out of 100

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In a New York lawsuit reported in September 2023, 10 Black employees accused Sweetgreen and two managers of racial discrimination and sexual harassment at several restaurants, including alleged racial slurs, unequal treatment and inappropriate touching. Sweetgreen said it took the accusations seriously, opposed harassment and discrimination, and could not comment on pending litigation. The claims were sent back to state court in January 2024.

You decide Workplace equity
Sources
https://www.restaurantdive.com/news/10-black-sweetgreen-employees-sue-chain-sexual-harassment-racial-discrimination/693741/
Ten Black employees, including men and women, have sued Sweetgreen and two “head coaches” for racial discrimination and sexual harassment experienced in several New York restaurants, according to a copy of the suit emailed to Restaurant Dive.
https://www.restaurantdive.com/news/10-black-sweetgreen-employees-sue-chain-sexual-harassment-racial-discrimination/693741/
Sweetgreen highlights various diversity, equity and inclusion initiatives on its website, including anti-bias trainings and a commitment to “examining and updating our recruitment, hiring, and promotion practices to build more diverse representation in leadership and management.”
https://www.washingtonpost.com/food/2023/09/14/sweetgreen-lawsuit-racial-discrimination/
Sweetgreen, the publicly traded salad chain that has said it wants to be the McDonald’s of its generation, was accused Thursday of fostering a hostile workplace in several of its New York City stores, where Hispanic managers allegedly discriminated against, harassed and demeaned Black employees.
https://www.restaurantdive.com/news/10-black-sweetgreen-employees-sue-chain-sexual-harassment-racial-discrimination/693741/
Managers and coworkers called Black workers racial slurs and female workers faced sexual harassment and inappropriate touching, a lawsuit claims.
https://news.bloomberglaw.com/litigation/sweetgreen-workers-get-bias-allegations-sent-back-to-state-court
Sweetgreen Inc. workers can pursue bias claims in state court after a judge blocked the salad chain from using a law banning forced arbitration of sexual harassment allegations to keep the case in a federal forum.

In a deleted 2021 LinkedIn post, Sweetgreen CEO and co-founder Jonathan Neman argued that health mandates could help end the pandemic, suggesting the federal government could ban or heavily tax some foods. After criticism, he apologized to staff but defended the proposal’s intent, according to The Atlantic; the article disputed his reasoning and highlighted uncertainty about the evidence.

Against Health policy
Sources
https://www.theatlantic.com/health/archive/2021/09/sweetgreen-ceo-salad-pandemic/620038/
Jonathan Neman really seemed to think he was onto something. Last week, in a lengthy, now-deleted post on LinkedIn, the CEO and co-founder of the upscale salad chain Sweetgreen expounded on a topic that might seem a little far afield for a restaurant executive: how to end the pandemic. “No vaccine nor mask will save us,” he wrote. (The vaccines, it should be noted, have so far proved to be near-miraculously effective at saving those who get them.) Instead, he lamented that Americans are simply too fat to survive COVID-19, a reality that he says could be addressed with “health mandates.”

When Sweetgreen added steak to its menu in May 2024, it cited regenerative agriculture and carbon offsets as part of its climate efforts and said it planned to be carbon neutral by 2027. Customers questioned the pledge; experts cited by AP said regenerative farming may not offset beef emissions and carbon-offset schemes have significant problems.

You decide Climate & energy
Sources
https://apnews.com/article/sweetgreen-carbon-neutrality-beef-emissions-e7c1e1de14d0bdea3388a771d153f1b2
Sweetgreen’s rationale for the controversial caramelized, garlic-flavored steak menu addition this week includes using regenerative farming. The chain also says carbon offsets are part of its pledge to combat climate change and reduce its greenhouse gas emissions.

Sweetgreen opened its first automated restaurant in Naperville, Illinois, in May 2023. CEO Jonathan Neman said the company expected eventually to automate all its stores, and planned a second location later that year. Executives described goals including improving throughput and customer experience; the technology also required employees to prepare, monitor and finish orders.

You decide AI & automation
Sources
https://www.fastcompany.com/90977050/sweetgreen-robots-infinite-kitchen-protein-plates
In May, Sweetgreen opened a long-awaited location in Naperville, Illinois, about 30 miles outside of Chicago. Like many of Sweetgreen’s 220 locations, it’s bright, with neon signage and smiling employees. Unlike any of them, however, it’s staffed by a salad-making robot, which Sweetgreen calls its Infinite Kitchen.
https://www.cnbc.com/2023/06/24/inside-sweetgreens-first-automated-location-plans-to-take-tech-nationwide.html
In early May, Sweetgreen opened its first automated location, in the Chicago suburb of Naperville, Illinois. After only a few weeks operating the restaurant, the salad chain is preparing to go all in on the technology to cut labor costs and improve the customer experience.

Sweetgreen said its first impact report showed a 12% emissions reduction from its 2019 baseline. In April 2023, the company introduced Low Carbon Collection items, including a Hummus Crunch Salad it said was its lowest-carbon meal to date, and published emissions data and methodology for its menu.

In favor Climate & energy
Sources
https://www.restaurantdive.com/news/sweetgreen-low-carbon-collection-reduced-greenhouse-gases/647877/
Sweetgreen launched new items as part of Low Carbon Collection menu in April alongside its first impact report, which highlighted the company's 12% reduction in carbon emissions compared to 2019. Permission granted by Sweetgreen

Sweetgreen said its Head Coach Incentive Plan will take effect in fiscal 2027, tying eligible restaurant general managers’ compensation to experience, sales and performance through higher base salaries, bonuses and equity. The company said qualifying managers could earn more than $200,000 annually, but only about 10% to 12% of Head Coaches meet the criteria.

In favor Labor & working conditions
Sources
https://www.thestreet.com/restaurants/sweetgreen-head-coach-incentive-plan-compensation
In a recent announcement, Sweetgreen introduced its Head Coach Incentive Plan, which takes effect in the first quarter of fiscal 2027.

On July 23, 2026, Sweetgreen said on X that it had not been identified in connection with the ongoing cyclospora outbreak and that its food-safety experts were monitoring it. The company said its lettuce comes from the U.S. and suppliers are audited; the investigation was continuing.

In favor Health policy
Sources
https://www.usatoday.com/story/money/food/2026/07/23/sweetgreen-cyclospora-statement/91025222007/
“We’ve seen the news, and we know you have questions. We’re on it,” Sweetgreen said in a post on X. “Sweetgreen has NOT been identified in connection with the current cyclospora outbreak, but our food safety experts continue to monitor the situation closely.”

On its Q2 2025 earnings call, CEO Jonathan Neman said Sweetgreen had cut 10% of open and existing support-center roles and would discontinue Ripple Fries the following week, despite positive consumer feedback. The company cited operational complexity; Neman said test locations saw higher customer satisfaction as hold times improved.

Against Labor & working conditions
Sources
https://www.restaurantdive.com/news/sweetgreen-corporate-layoffs-ends-ripple-fries/757213/
The perennially unprofitable Sweetgreen cut 10% of open and existing roles within its support center teams recently, and will drop Ripple Fries from its menu, despite positive consumer feedback, CEO Jonathan Neman said on the chain’s Q2 earnings call.

In a campaign announced ahead of Pride Month in June 2019, Sweetgreen partnered with Covenant House to raise awareness of homelessness among LGBTQ+ youth. The company said it would donate $1 for each bowl purchased on June 2, up to $25,000, and sell limited-edition Pride T-shirts, with proceeds going to Covenant House.

In favor LGBTQ+ policies
Sources
https://www.restaurantdive.com/news/sweetgreen-unveils-pride-focused-marketing-campaign/555716/
Sweetgreen has also unveiled a new marketing campaign in honor of LGBTQ + Pride month starting in June that underscores the purpose of inclusivity, according to Fast Casual. The restaurant is partnering with Covenant House to promote awareness for homeless LGBTQ+ youth, which accounts for 40% of all homeless youth across the country. Sweetgreen plans to donate $1 from each bowl purchased on June 2 up to $25,000 to support the program.
About & ownership
Legal name
Sweetgreen, Inc.
Category
Restaurants and Bars
Website
sweetgreen.com
Stock listing
NYSE:SG

Nicolas Jammet · Chief Concept Officer + Co-Founder

Nathaniel Ru · Co-Founder

Jonathan Neman · CEO · Founder

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