Is DISH Network ethical?

What Choice found

Choice can get this wrong — tell us if something's off.

1–10 of 18

Corporate conduct Ruling

Dish abandoned calls to persons on the National Do Not Call Registry

§ 45, the Telemarketing Sales Rule, the TCPA, and various state laws by making telemarketing calls to persons with telephone numbers on the National Do Not Call Registry, making telemarketing calls to persons who previously stated that they did not wish to receive telemarketing calls on behalf of Defendant Dish, abandoning calls, using automated voice telemarketing (“prerecorded telemarketing calls”), and assisting others in these violations.

9 sourcesRead sources
search.ftc.gov
The Complaint charges that Defendant Dish participated in acts or practices in violation of Section 5 of the FTC Act, 15 U.S.C. § 45, the Telemarketing Sales Rule, the TCPA, and various state laws by making telemarketing calls to persons with telephone numbers on the National Do Not Call Registry, making telemarketing calls to persons who previously stated that they did not wish to receive telemarketing calls on behalf of Defendant Dish, abandoning calls, using automated voice telemarketing (“prerecorded telemarketing calls”), and assisting others in these violations.
Violating the rules promulgated pursuant to the Telephone Consumer Protection Act, 47 C.F.R § 64.1200, attached as Appendix B. If any of Dish’s Authorized Telemarketers or Retailers violate the TSR or TCPA, Dish shall be liable for those violations as if Dish itself had placed the calls.
If any of Dish’s Authorized Telemarketers or Retailers violate the TSR or TCPA, Dish shall be liable for those violations as if Dish itself had placed the calls.
ftc.gov
Although “Dish has minimized the significance of its own errors in direct telemarketing and steadfastly denied any responsibility for the actions of its Order Entry Retailers,” the Court found Dish culpable both for its direct calls and for illegal calls made through its dealers.
Among other things, the lawsuit alleged that Dish initiated or caused others to initiate calls to numbers on the Do Not Call Registry.
Dish vigorously defended its conduct in court, but after hearing the evidence, a federal judge ruled that Dish was liable for more than 66 million calls that violated the Do Not Call, entity-specific, and abandoned call provisions of the FTC’s Telemarketing Sales Rule.
ftc.gov
The complaint counts relating to the TSR alleged that Dish initiated, or caused a telemarketer to initiate, outbound telephone calls to phone numbers on the DNC Registry, in violation of the TSR, violated the TSR’s prohibition on abandoned calls, and assisted and facilitated telemarketers when it knew, or consciously avoided knowing, that the telemarketer was engaged in violations of the law.
ftc.gov
When DISH found out about the violations, it responded by ousting the retailers from its national sales program.
ftc.gov
If any of Dish’s Authorized Telemarketers or Retailers violate the TSR or TCPA, Dish shall be liable for those violations as if Dish itself had placed the calls.
Violating the rules promulgated pursuant to the Telephone Consumer Protection Act, 47 C.F.R § 64.1200, attached as Appendix B. If any of Dish’s Authorized Telemarketers or Retailers violate the TSR or TCPA, Dish shall be liable for those violations as if Dish itself had placed the calls.
The Complaint charges that Defendant Dish participated in acts or practices in violation of Section 5 of the FTC Act, 15 U.S.C. § 45, the Telemarketing Sales Rule, the TCPA, and various state laws by making telemarketing calls to persons with telephone numbers on the National Do Not Call Registry, making telemarketing calls to persons who previously stated that they did not wish to receive telemarketing calls on behalf of Defendant Dish, abandoning calls, using automated voice telemarketing (“prerecorded telemarketing calls”), and assisting others in these violations.
ftc.gov
§ 45, the Telemarketing Sales Rule, the TCPA, and various state laws by making telemarketing calls to persons with telephone numbers on the National Do Not Call Registry, making telemarketing calls to persons who previously stated that they did not wish to receive telemarketing calls on behalf of Defendant Dish, abandoning calls, using automated voice telemarketing (“prerecorded telemarketing calls”), and assisting others in these violations.
ftc.gov
We start with DISH’s challenge to the distr ict court’s con- clusion that it caused violations of statutes and regulatio ns just by hiring others to sell its services.
supremecourt.gov
78a Telemarketing calls made in violation of the Telephone Consumer Protection Act (“TCPA”) are more than bare procedural violations; here, Satellite Systems Network, Dish’s alleged agent, actually called the class members’ numbers.
supremecourt.gov
78a Telemarketing calls made in violation of the Telephone Consumer Protection Act (“TCPA”) are more than bare procedural violations; here, Satellite Systems Network, Dish’s alleged agent, actually called the class members’ numbers.

Corporate conduct Settlement

DISH advertised a programming package as $59.99 but charged consumers $60.99 with a 'Washington surcharge'

For example, DISH deceptively advertised one of their programming packages for $59.99, but charged consumers $60.99 with the “Washington surcharge.”

1 sourceRead sources
atg.wa.gov
In 2009, DISH settled allegations by Washington and 45 other states, including allegations that DISH failed to adequately disclose to consumers conditions of its service agreements.
For example, DISH deceptively advertised one of their programming packages for $59.99, but charged consumers $60.99 with the “Washington surcharge.”
The AGO alleged DISH began charging its Washington state consumers an unlawful monthly line-item surcharge in May of 2012, collecting more than $2 million in surcharges.

Corporate conduct Settlement

DISH Network settles consumer-protection violations by dropping unnecessary HD fee

DISH Network will no longer charge consumers an unnecessary HD fee under a settlement with the Colorado Attorney General's Office.

1 sourceRead sources
coag.gov
March 23, 2022 (DENVER) –DISH Network will no longer charge consumers an unnecessary HD fee under a settlement reached with the Colorado Attorney General’s Office announced today.

Corporate conduct Ruling

Dish Network was held responsible for violations of the Telephone Sales Rule and FTC Act

The Court granted Plaintiffs’ motion for summary judgment in part on December 11, 2014 (Opinion 445), finding inter alia, that Defendant Dish Network, L.L.C. (“Dish,” or Dish Network”), was liable for committing violations of the Telephone Sales Rule and FTC Act as alleged by the United States, and reconsidered and vacated parts of Opinion 445 in Opinion 478; the rulings in Opinions 445 and 478 incorporated by reference herein.

11 sourcesRead sources
search.ftc.gov
The Court granted Plaintiffs’ motion for summary judgment in part on December 11, 2014 (Opinion 445), finding inter alia, that Defendant Dish Network, L.L.C. (“Dish,” or Dish Network”), was liable for committing violations of the Telephone Sales Rule and FTC Act as alleged by the United States, and reconsidered and vacated parts of Opinion 445 in Opinion 478; the rulings in Opinions 445 and 478 incorporated by reference herein.
Leahy Assistant Attorney General Consumer Protection Section Ohio Attorney General’s Office 30 East Broad St., 14th Floor Columbus, Ohio 43215 Direct telephone: (614) 752-4730 Toll Free: (800) 282-0515 Fax: (866) 768-2448 erin.leahy@ohioattorneygeneral.gov X. RECORD KEEPING PROVISIONS IT IS FURTHER ORDERED that Dish Network must create records for 20 years after Effective Date, and retain each such record for 5 years.
denverpost.com
And in 2017, a federal court issued a $280 million civil penalty against Dish Network for repeated violations of the Do Not Call Registry.
ftc.gov
Court orders $280 million from Dish Network, largest ever Do Not Call penalty
ftc.gov
PRESS RELEASE: Court Grants Partial Summary Judgment in FTC Case Against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations
The DOJ, at the FTC’s request, filed suit in federal district court charging that satellite television provider Dish Network, directly and through its authorized dealers, called numerous consumers whose numbers are on the National Do Not Call Registry.
ftc.gov
The FTC also announced today that, at its request, the Justice Department is filing complaints against two of Dish Network’s authorized dealers, accusing them of violating the TSR by calling consumers whose numbers are on the Registry.
They include allegations that Dish Network violated the Telephone Consumer Protection Act (TCPA) and state law – either directly or indirectly as a result of third parties acting on its behalf – by calling numbers on the Do Not Call Registry and by placing telemarketing calls that deliver prerecorded messages to live consumers.
The United States also charged Dish Network, previously known as EchoStar, with violating the Telemarketing Sales Rule (TSR) by assisting and supporting its authorized dealers in telemarketing Dish Network services via “robocalls” that deliver prerecorded telemarketing messages when consumers answer their phones.
ftc.gov
Court Grants Partial Summary Judgment in FTC Case Against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations
ftc.gov
(d) DISH Network, either directly or indirectly as a result of a third party acting on its behalf, has violated California Civil Code section 1770(a)(22)(A), which makes it an unfair method of competition and unfair or deceptive act or practice to disseminate an unsolicited prerecorded message by telephone without an unrecorded, natural voice first informing the person answering the telephone of the name of the caller or the organization being represented, and either the address or telephone number of the caller, and without obtaining the consent of that person to listen to the prerecorded message.
ftc.gov
Leahy Assistant Attorney General Consumer Protection Section Ohio Attorney General’s Office 30 East Broad St., 14th Floor Columbus, Ohio 43215 Direct telephone: (614) 752-4730 Toll Free: (800) 282-0515 Fax: (866) 768-2448 erin.leahy@ohioattorneygeneral.gov X. RECORD KEEPING PROVISIONS IT IS FURTHER ORDERED that Dish Network must create records for 20 years after Effective Date, and retain each such record for 5 years.
The Court granted Plaintiffs’ motion for summary judgment in part on December 11, 2014 (Opinion 445), finding inter alia, that Defendant Dish Network, L.L.C. (“Dish,” or Dish Network”), was liable for committing violations of the Telephone Sales Rule and FTC Act as alleged by the United States, and reconsidered and vacated parts of Opinion 445 in Opinion 478; the rulings in Opinions 445 and 478 incorporated by reference herein.
ftc.gov
The Court granted Plaintiffs’ motion for summary judgment in part on December 11, 2014 (Opinion 445), finding inter alia, that Defendant Dish Network, L.L.C. (“Dish,” or Dish Network”), was liable for committing violations of the Telephone Sales Rule and FTC Act as alleged by the United States, and reconsidered and vacated parts of Opinion 445 in Opinion 478; the rulings in Opinions 445 and 478 incorporated by reference herein.
ftc.gov
After a bench trial that lasted five weeks and produced 475 typed pages of findings , a dis- trict judge concluded that DISH Network and its agents commi]ed more than 65 million violations of telemarketing statutes and regulations.
sec.gov
As previously disclosed by DISH Network Corporation and DISH DBS Corporation (together, “we” or “us”) in our public filings, including most recently in our annual reports on Form 10-K for the year ended December 31, 2019 and our quarterly reports on Form 10-Q for the quarter ended September 30, 2020, on March 25, 2009, our wholly-owned subsidiary DISH Network L.L.C. was sued in a civil action by the United States Attorney General and several states (the “Plaintiffs”) in the United States District Court for the Central District of Illinois (the “District Court”), alleging violations of the Telephone Consumer Protection Act (“TCPA”) and the Telemarketing Sales Rule (“TSR”), as well as analogous state statutes and state consumer protection laws.

Corporate conduct Settlement

DISH Network settles for misleading marketing

DISH Network settles for misleading marketing that caused financial hardships for low-income consumers.

1 sourceRead sources
atg.wa.gov
DISH Network to dish out nearly $6 million under multistate settlement | Washington State
“DISH Network’s misleading marketing beamed bad deals to thousands of consumers, causing financial hardships for those on limited incomes,” said Washington Attorney General Rob McKenna, whose office initiated and led the investigation.

Corporate conduct Allegation

DISH Network is accused of making financial payments to Marketing Dealers

DISH Network is accused of making financial payments to Marketing Dealers to support their marketing and sales activities.

1 sourceRead sources
ftc.gov
Defendant DISH Network has provided substantial assistance or support to the Marketing Dealers by, directly or indirectly, including but not limited to, making financial payments to the Marketing Dealers, allowing the Marketing Dealers to market DISH Network goods or services, allowing the Marketing Dealers to use the Dish Network trade name or trademark, entering into contracts with consumers contacted by the Marketing Dealers, collecting money from consumers contacted by the Marketing Dealers, providing services to consumers contacted by the Marketing Dealers, in some cases, granting some authorized dealers the right and ability to conduct business through DISH Network’s Order/Entry System, and in some cases, providing installers so that consumers can receive Dish Network programming.
COMPLAINT

Corporate conduct Settlement

DISH Network settles telemarketing violations

DISH Network settles allegations of telemarketing violations committed directly and through third-party retailers.

1 sourceRead sources
sec.gov
Pursuant to the stipulated order for monetary judgment, DISH Network L.L.C. is required to pay the $210 million monetary judgment on or before January 3, 2021.
The Plaintiffs alleged that DISH Network L.L.C., directly and through certain independent third-party retailers and their affiliates, committed certain telemarketing violations.

Corporate conduct Allegation

DISH pays $17M to resolve false claims

DISH Wireless LLC is accused of paying more than $17 million to resolve false claims act and administrative allegations related to FCC's broadband benefits programs.

3 sourcesRead sources
justice.gov
DISH continued to certify compliance with program rules and seek government reimbursement for those subscribers enrolled based on the incomplete and false information even after the FCC's Office of Inspector General issued an advisory warning providers of fraudulent CEP-based program enrollments on November 22, 202 l. The conduct described in Paragraph D is referred to below as the "False Claims Act Covered Conduct." E.
On May 15, 2025, USAC detennined that DISH enrolled 2,419 subscribers using duplicate beneficiaries as the basis for their eligibility and therefore received ACP overpayments on these enrollments.
justice.gov
Office of Public Affairs | DISH Wireless LLC to Pay More than $17M to Resolve False Claims Act and Administrative Allegations Related to FCC’s Broadband Benefits Programs | United States Department of Justice
“DISH and its employees fraudulently signed up ineligible applicants to receive federal monies,” said U.S. Attorney Jeanine F. Pirro for the District of Columbia.
DISH Wireless LLC to Pay More than $17M to Resolve False Claims Act and Administrative Allegations Related to FCC’s Broadband Benefits Programs
28, 2022 for discounted broadband services and devices for subscribers who did not qualify for the programs; (2) DISH failed to implement effective policies and procedures to ensure the eligibility of those subscribers; (3) DISH failed to adequately screen, train, or supervise third-party sales agents by failing to ensure each third-party agent was properly registered in the Universal Service Administrative Company’s Representative Accountability Database; (4) DISH internal sales employees in Texas, Florida, New York, and West Virginia trained and directed third-party sales agents to submit inaccurate customer applications with incorrect school information; and (5) these third-party sales agents submitted false or incomplete information to the FCC’s National Verifier which was used to determine participant eligibility for the EBBP and ACP.
justice.gov
“DISH and its employees fraudulently signed up ineligible applicants to receive federal monies,” said U.S. Attorney Jeanine Ferris Pirro for the District of Columbia.
District of Columbia | DISH Wireless LLC to Pay More than $17M to Resolve False Claims Act and Administrative Allegations Related to FCC’s Broadband Benefits Programs | United States Department of Justice
DISH Wireless LLC to Pay More than $17M to Resolve False Claims Act and Administrative Allegations Related to FCC’s Broadband Benefits Programs

Climate & energy Settlement

DISH settles for $5.5 million in environmental penalties

DISH is required to pay $5.5 million for penalties, costs, and supplemental environmental projects as part of a settlement.

3 sourcesRead sources
nationalinterest.org
“For years, DISH carelessly disposed of and sent hazardous waste to local landfills, ignoring the consequences for our communities and our environment.
Dish agreed to pay $5.5 million for “ penalties, costs, and supplemental environmental projects to benefit the community,” while also agreeing to make “significant changes to its operations and practices.” The attorney general’s office stated that Dish had violated the state’s environmental law going back to 2005.
oag.ca.gov
OAKLAND – California Attorney General Rob Bonta and Alameda County District Attorney Nancy O’Malley today announced a settlement with DISH Network California Service Corporation (DISH) for the illegal disposal and mismanagement of hazardous waste.
As part of the settlement, DISH will be required to pay $5.5 million for penalties, costs, and supplemental environmental projects to benefit the community and make significant changes to its operations and practices to come into compliance with state law.
patch.com
As part of the settlement, DISH will be required to pay $5.5 million for penalties, costs, supplemental environmental compliance measures and supplemental environmental projects to benefit the community and make significant changes to its operations and practices to come into compliance with state law.

Corporate conduct Allegation

Dish Network files antitrust lawsuit against Disney

Dish Network filed an antitrust lawsuit against Disney over Sling TV's short-term subscription offerings.

1 sourceRead sources
hollywoodreporter.com
Dish Network has filed an antitrust lawsuit against Disney in an escalating legal battle over Sling TV‘s first-of-its-kind short-term offerings, which allow users to sign up for as little as one day at a fraction of the full monthly subscription cost.