Is Doordash ethical?

The city of Chicago on Friday announced DoorDash will pay $18 million to settle its lawsuit that asserted the food delivery app used “deceptive” practices with restaurants, customers and delivery drivers during the COVID-19 pandemic.

DoorDash to pay $18 million to settle City Hall lawsuit - Chicago Sun-Times

CHICAGO – The City of Chicago today announced an $18 million settlement with DoorDash, resolving the City’s lawsuit asserting claims that the company engaged in deceptive and unfair business practices at the expense of restaurants, consumers, and delivery drivers.

According to the City’s complaint, DoorDash violated the Chicago Municipal Code by listing restaurants on its platform without their consent.

The city of Chicago announced an $18 million settlement Friday in its four-year-old lawsuit against DoorDash alleging the food delivery service engaged in deceptive business practices during the pandemic — at the expense of customers, restaurants and drivers.

DoorDash to pay $18 million to settle Chicago lawsuit

Today’s enforcement action alleges that this was a sale of personal information under the CCPA, that DoorDash violated the CCPA’s requirements for businesses that sell personal data, and that it failed to cure these violations.

The investigation by the California Department of Justice found that DoorDash sold its California customers’ personal information without providing notice or an opportunity to opt out of that sale in violation of both the CCPA and CalOPPA.

“DoorDash’s participation in a marketing cooperative is a sale under the CCPA and violates its customers’ rights under our landmark state privacy law.

OAKLAND — California Attorney General Rob Bonta today announced a settlement with DoorDash, resolving allegations that the company violated the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

(KRON)– DoorDash will pay a $375,000 civil penalty after violating multiple consumer privacy laws, California Attorney General Bonta says.

DoorDash slapped with $375K civil penalty for consumer privacy violations

An investigation by the California Department of Justice found that DoorDash sold its California customers’ personal information– including names, addresses, and transaction histories – of California consumers to a marketing cooperative, without providing notice or an opportunity to opt out of that sale.

“DoorDash misled customers who generously tipped and deceived Dashers who deserved to be paid in full.

NEW YORK – New York Attorney General Letitia James today announced a settlement with online food delivery platform DoorDash for routinely rejecting delivery worker applicants with criminal histories without fair assessment, in violation of state human rights and corrections laws and the New York City Fair Chance Act.

NEW YORK – New York Attorney General Letitia James today announced a settlement with online food delivery platform DoorDash for routinely rejecting delivery worker applicants with criminal histories without fair assessment, in violation of state human rights and corrections laws and the New York City Fair Chance Act. Under state human rights law and corrections law, it is illegal to discriminate against job applicants because of a previous conviction. In New York City, the Fair Chance Act requires that employers assess job applicants on their merits and qualifications, and that potential criminal history cannot be taken into consideration until after a job offer is made. In a one-year period, DoorDash rejected approximately 3,000 New York applicants for delivery worker roles based on their criminal history, without considering the age of the applicant when the offense was committed, the time that had elapsed since the offense, or any efforts at rehabilitation. DoorDash failed to provide those applicants with an explanation of their rights as required by law, instead issuing blanket rejections to all of the applicants.

More than $115 million will go directly to delivery workers while DoorDash will pay more than $16 million in civil penalties and costs under the settlement announced by New York City Mayor Zohran Mamdani and the Department of Consumer and Worker Protection (DCWP).

Under the settlement with the city's Department of Consumer and Worker Protection (DCWP), which New York City Mayor Zohran Mamdani (D) and city officials announced on Tuesday, DoorDash will pay $115 million to 260,000-plus workers it either did not pay at all or paid late.

DoorDash has agreed to pay $131.5 million as part of a settlement with the New York City government to resolve allegations of underpaying workers. Under the settlement with the city's Department of Consumer and Worker Protection (DCWP), which New York City Mayor Zohran Mamdani (D) and city officials announced on Tuesday, DoorDash will pay $115 million to 260,000-plus workers it either did not pay at all or paid late. The food delivery company will also pay more than $16 million in civil penalties and costs.

DoorDash settles worker underpayment allegations with New York City for $131.5M

DoorDash will pay delivery workers $131.5 million as part of a settlement with New York City for violations of the local wage laws – marking the largest labor enforcement action in the city’s history.

The DoorDash settlement stems from the city’s landmark 2021 minimum pay law, which increased food delivery workers’ minimum hourly rate to $19.56. After the measure took effect in 2023, a group of delivery workers filed complaints with the city’s Department of Consumer and Worker Protection alleging cases where DoorDash had stiffed them or paid them late.

The DoorDash settlement stems from the city’s landmark 2021 minimum pay law, which increased food delivery workers’ minimum hourly rate to $19.56. After the measure took effect in 2023, a group of delivery workers filed complaints with the city’s Department of Consumer and Worker Protection alleging cases where DoorDash had stiffed them or paid them late. One of those workers was Rosendo Tacam of Queens, who said the company didn’t pay him for an entire week of work. Tacam is one of the leaders of Los Deliveristas Unidos, a group that organized during the pandemic to fight for better working conditions and pay.

NYC Settlement With DoorDash - DCWP

Under the settlement, DoorDash will pay over $115 million in worker restitution and over $16 million in civil penalties and administrative fines.

NYC Department of Consumer and Worker Protection (DCWP) announced a $131.5 million settlement with delivery app DoorDash for systematic violations of New York City's Food Delivery Worker Laws. A DCWP investigation found that DoorDash deliberately paid workers below the Minimum Pay Rate or not at all. Under the settlement, DoorDash will pay over $115 million in worker restitution and over $16 million in civil penalties and administrative fines. Payments to Eligible Workers

NYC Department of Consumer and Worker Protection (DCWP) announced a $131.5 million settlement with delivery app DoorDash for systematic violations of New York City's Food Delivery Worker Laws.

The multi-million-dollar settlement with the city’s Department of Consumer and Worker Protection will see the popular app fork over $83 million to resolve a dispute over how to calculate pay for couriers who were logged into the app and waiting for work but were not actually making deliveries, Doordash said.

The settlement comes after a separate report earlier this year by the city Department of Consumer and Worker Protection accused DoorDash and Uber Eats of ripping off delivery workers out of more than $550 million because of the companies’ tipping system.

The multi-million-dollar settlement with the city’s Department of Consumer and Worker Protection will see the popular app fork over $83 million to resolve a dispute over how to calculate pay for couriers who were logged into the app and waiting for work but were not actually making deliveries, Doordash said. It also includes $12.3 million for workers who were underpaid or paid late, the company said.

The settlement stemmed from an investigation by the city’s Department of Consumer and Worker Protection (DCWP) into allegations by DoorDash workers that the company had not properly paid them.

Under the settlement with the city’s Department of Consumer and Worker Protection (DCWP), which New York City Mayor Zohran Mamdani (D) and city officials announced on Tuesday, DoorDash will pay $115 million to 260,000-plus workers it either did not pay at all or paid late.

DoorDash has agreed to pay $131.5 million as part of a settlement with the New York City government to resolve allegations of underpaying workers. Under the settlement with the city’s Department of Consumer and Worker Protection (DCWP), which New York City Mayor Zohran Mamdani (D) and city officials announced on Tuesday, DoorDash will pay $115 million to 260,000-plus workers it either did not pay at all or paid late. The food delivery company will also pay more than $16 million in civil penalties and costs.

As part of the settlement, DoorDash must submit detailed compliance data reports to the Department of Consumer and Worker Protection every month for three years, and the company’ activities will also be monitored through workers sharing data with the city.

DoorDash will also pay about $11.3 million in civil penalties, $4.3 million toward a worker-driven compliance program and roughly $468,000 to administer the settlement.

DoorDash will pay at least $131.5 million to settle a New York City investigation that found the delivery giant failed to properly pay more than 260,000 workers, a record enforcement action that will also force changes to how the company tracks and pays delivery workers in the five boroughs. Mayor Zohran Mamdani and the Department of Consumer and Worker Protection (DCWP) announced the settlement Tuesday, calling it the largest labor enforcement action in city history and the largest U.S. municipal settlement involving food delivery workers.

The city's Department of Consumer and Worker Protection led the effort to secure the DoorDash settlement after a court found that 264,000 Dashers were underpaid or paid late.

New York City has announced that DoorDash will pay $131.5 million as part of an enforcement action for violating the city's minimum wage and delivery work protection laws.

NYC Settlement With DoorDash - DCWP

NYC Department of Consumer and Worker Protection (DCWP) announced a $131.5 million settlement with delivery app DoorDash for systematic violations of New York City's Food Delivery Worker Laws.

NYC Department of Consumer and Worker Protection (DCWP) announced a $131.5 million settlement with delivery app DoorDash for systematic violations of New York City's Food Delivery Worker Laws. A DCWP investigation found that DoorDash deliberately paid workers below the Minimum Pay Rate or not at all. Under the settlement, DoorDash will pay over $115 million in worker restitution and over $16 million in civil penalties and administrative fines. Payments to Eligible Workers

Under the settlement, DoorDash will pay over $115 million in worker restitution and over $16 million in civil penalties and administrative fines.

DoorDash has disclosed a data breach that hit the food delivery platform this October.

DoorDash warns that you should avoid clicking on links or attachments within suspicious emails, and to refrain from providing any personal information to unfamiliar websites.

DoorDash hit by new data breach in October exposing user information

DoorDash data breach exposes customer names, emails and addresses | Fox News

DoorDash confirmed a data breach that exposed personal details for a mix of customers, delivery workers and merchants.

By Allison Grande ( November 21, 2025, 9:40 PM EST) -- Delivery service DoorDash failed to delete old data and take other necessary steps to protect the personal information of customers, dashers and merchants that was exposed in a recent security breach, according to a proposed class action filed in California federal court.

The data breach stems from a DoorDash employee falling victim to a "social engineering scam," according to the company.

"No sensitive information, such as Social Security numbers or other government-issued identification numbers, driver’s license information, or bank or payment card information, was accessed," DoorDash said in a statement to USA TODAY.

DoorDash confirmed a data breach that exposed the names, email addresses, phone numbers and physical addresses of some of its users, including customers, dashers and merchants.

The City also alleged that DoorDash did not initially present upfront the full cost of its service to consumers; imposed a misleadingly named “Chicago Fee” that was not a City-mandated charge; and did not disclose that menu prices on the platform were often higher than prices available directly from the restaurant.

DoorDash's Project DASH initiative will provide 1 million meals for 300+ organizations, waive fees for 300,000 SNAP grocery orders, and donate food to local food banks to help bridge the gap in food assistance during the government shutdown.

I'll be filing a case against DoorDash in provincial small claims court and making a complaint to the Office of the Privacy Commissioner of Canada."

DoorDash’s settlement followed an investigation by the NYC Department of Consumer and Worker Protection.

The total could grow as the agreement requires DoorDash to calculate additional underpayments for work between June 29 and Nov. 29, with any additional worker payments accompanied by another civil penalty equal to 13.79% of that amount.