Is Hilton ethical?

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Labor & working conditions Confirmed

Hilton linked to Xinjiang hotels with forced-labor risks

Hilton is linked to Xinjiang hotels with forced-labor risks according to a report.

1 sourceRead sources
business-humanrights.org
China: Report links Accor, Hilton, IHG, Marriott, Wyndham to Xinjiang hotels with forced-labor risks; booking sites flagged for listings
China: Accor, Hilton, IHG, Marriott, Wyndham and multiple booking sites linked to Xinjiang hotels with forced-labor risks, according to report; incl.

Workplace equity Settlement

Hilton settles pregnancy discrimination lawsuit

Hilton agreed to settle a pregnancy discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission.

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eeoc.gov
MIAMI – Hilton Grand Vacations Company, LLC, a division of Hilton Hotels Corporation, violated federal law when it refused to hire a former employee because of her pregnancy, the U.S. Equal Employment Opportunity Commission (EEOC) charged in a lawsuit it filed today.
eeoc.gov
Hilton Grand Vacations Settles EEOC Pregnancy Discrimination Lawsuit
According to the EEOC's suit, an employee who worked as a recruiter for Hilton in Orlando was repeatedly passed over for numerous positions after she resigned due to a preg­nancy-related medical condition.
MIAMI – Hilton Grand Vacations Company, LLC, an Orlando, Fla.-based resort corporation, has agreed to settle a pregnancy discrimination lawsuit brought by the U.S Equal Employment Opportunity Commission (EEOC), the agency announced today.
The EEOC had charged that Hilton Grand Vacations violated federal law when it persuaded an employee to resign her position because of her pregnancy by falsely promising to rehire her after the birth of her child.
Hilton Grand Vacations Settles EEOC Pregnancy Discrimination Lawsuit | U.S. Equal Employment Opportunity Commission

Workplace equity Confirmed

Hilton breach involves ethnic racial religious discrimination

Hilton breached by engaging in ethnic, racial, and religious discrimination in customer treatment.

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abc13.com
"The breach by Hilton is clearly an act of ethnic, racial, and religious discrimination," part of the statement read.

Corporate conduct Allegation

Hilton is accused of baiting customers with false rates

Hilton is accused of baiting customers with deceptively advertised room rates, leading to millions of dollars in fraudulent charges.

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houstonchronicle.com
The Texas Attorney General's office Wednesday accused the Hilton hotel chain of baiting customers with deceptively advertised room rates, and sued the company in a Collin County court seeking fines and repayment of what it said were millions of dollar of fraudulent charges.

Workplace equity Allegation

Hilton is accused of paying Rosa Lopez less than male employees

Hilton is accused of paying Rosa Lopez less than several male employees for doing the same job.

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foxnews.com
New Jersey Attorney General Christopher Porrino has accused Hilton Hotels of practicing unlawful discrimination after paying a female employee less than her male coworkers.
10 in the Superior Court of New Jersey, alleges that Homewood Suites, one of Hilton’s budget-friendly brands, paid Rosa Lopez less than several male employees, including Lopez's own son, for doing the same job.
Hilton battling unlawful discrimination complaint from former New Jersey employee | Fox News
njoag.gov
Division on Civil Rights Files Superior Court Complaint Against Hilton Hotel Alleging Unequal Pay for Woman - New Jersey Office of Attorney General

Workplace equity Ruling

Conrad Miami Hotel was found guilty of violating the Civil Rights Act of 1964

How did Conrad Miami (owned by Virginia-based Park Hotels & Resorts, formerly known as Hilton Worldwide) screw up so much that the jury not only found them guilty of violating the Civil Rights Act of 1964, but threw in millions in punitive damages?

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inc.com
How did Conrad Miami (owned by Virginia-based Park Hotels & Resorts, formerly known as Hilton Worldwide) screw up so much that the jury not only found them guilty of violating the Civil Rights Act of 1964, but threw in millions in punitive damages?

Privacy & surveillance Confirmed

Hilton pays $700,000 for data breach settlement

Hilton pays $700,000 to settle investigations into two data breaches that exposed over 350,000 credit card numbers.

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apnews.com
NEW YORK (AP) — Hotel operator Hilton will pay $700,000 to settle an investigation into two separate data breaches that exposed more than 350,000 credit card numbers.
Hilton will pay $700,000 to settle case over data breach | AP News

Labor & working conditions Confirmed

Hilton employees receive $715K in back wages

Hilton Reservations Worldwide employees receive more than $715,000 in minimum and overtime back wages after a U.S. Labor Department investigation.

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dol.gov
Hilton Reservations Worldwide employees to receive more than $715,000 in minimum, overtime back wages following US Labor Department investigation | U.S. Department of Labor

Workplace equity Settlement

Hilton settles age discrimination allegations

EEOC and the Beverly Hilton Hotel settle allegations of age discrimination.

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eeoc.gov
EEOC AND THE BEVERLY HILTON HOTEL SETTLE ALLEGATIONS OF AGE DISCRIMINATION
EEOC AND THE BEVERLY HILTON HOTEL SETTLE ALLEGATIONS OF AGE DISCRIMINATION | U.S. Equal Employment Opportunity Commission
The Beverly Hilton Hotel in the U.S. District Court for the Central District of California, the Hotel has agreed to compensate certain applicants who were age 40 or older and who were not hired for employment at the Coconut Club.
The Beverly Hilton Hotel has agreed to implement more extensive human resources training programs for its managers in cooperation with its labor counsel, Jeffer, Mangles, Butler & Marmaro and an outside consultant.

Corporate conduct Ruling

The Securities and Exchange Commission settled charges against Hilton Worldwide Holdings Inc. for failing to fully disclose perquisites

The final decision involving Hilton Worldwide Holdings Inc. concerns perquisites and personal benefits.

2 sourcesRead sources
law360.com
SEC Fines Hilton For Failing To Disclose Executive Perks - Law360
Securities and Exchange Commission has fined Hilton Worldwide Holdings Inc. $600,000 after finding it failed to disclose $1.7 million in perks provided to its CEO and other executive officers between 2015 and 2018, including hotel stays and the use of corporate aircraft....
sec.gov
The Securities and Exchange Commission today announced settled charges against Virginia-based hospitality company Hilton Worldwide Holdings Inc. for failing to fully disclose perquisites and personal benefits provided to executive officers.
Without admitting or denying the SEC’s findings, Hilton consented to the SEC’s cease-and-desist order, which requires Hilton to pay a $600,000 civil penalty.

Corporate conduct Confirmed

Hilton colluded over price with Marriott and IHG

The CMA is investigating whether Hilton, Marriott, and InterContinental Hotels Group colluded over price by sharing information through data analytics tools.

3 sourcesRead sources
independent.co.uk
The Competition and Markets Authority (CMA) is looking into whether Hilton, Marriott, Holiday Inn owner InterContinental Hotels Group and CoStar colluded over price by sharing information through the use of data analytics tools and so-called algorithms to help them make commercial decisions.
law360.com
CMA Probes Hilton, IHG, Marriot Over Potential Data-Sharing - Law360
theguardian.com
The UK competition watchdog has opened an investigation into three of the world’s biggest hotel chains – Hilton, InterContinental Hotels (IHG) and Marriott – amid suspicions they could be sharing “competitively sensitive” information with each other.

Corporate conduct Settlement

Hilton settles for deceptive pricing claims

The Nebraska Attorney General’s Office sued Hilton over deceptive pricing, and a settlement was reached.

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ago.nebraska.gov
In 2019, the Nebraska Attorney General’s Office sued Hilton, arguing that such a pricing model was deceptive, unfair, and a violation of Nebraska’s consumer protection laws.
nebraska.tv
Under the settlement with Hilton, the Nebraska Attorney General’s Office will also receive $300,000 for attorney’s fees and costs.
ketv.com
In 2019, the Nebraska attorney general's office sued Hilton, arguing that their pricing model was deceptive, unfair, and a violation of the state's consumer protection laws.

Workplace equity Allegation

Hilton is accused of canceling Arab guest conference

Hilton is accused of canceling a conference for Arab America Foundation at the DoubleTree by Hilton Orlando at SeaWorld, violating Title II of the Civil Rights Act of 1964.

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justice.gov
The complaint, which was filed on January 16, 2025, alleged that the DoubleTree by Hilton Hotel Orlando at SeaWorld (the “DoubleTree”) adopted and implemented a discriminatory policy against hosting guests of Arab descent, in violation of Title II of the Civil Rights Act of 1964, by unilaterally canceling a conference that was to be held by the Arab America Foundation, a non-profit educational and cultural organization.

Corporate conduct Recall

Hilton recalls Vacation Station children's cooler/chairs

Hilton recalled Vacation Station children's cooler/chairs due to a documented safety risk.

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cpsc.gov

CPSC, Hilton Hotels Corporation Announce Recall of Vacation Station™ Children's Cooler/Chairs

CPSC, Hilton Hotels Corporation Announce Recall of Vacation Station™ Children's Cooler/Chairs

Corporate conduct Allegation

Hilton is accused of CANCELLED reservations

Hilton is accused of CANCELLED reservations when government officials used official emails and rates.

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thehill.com
“When officers attempted to book rooms using official government emails and rates, Hilton Hotels maliciously CANCELLED their reservations,” the department wrote.
Hilton drops Minnesota hotel accused of denying rooms to DHS agents

Corporate conduct Confirmed

Hilton is accused of violating proxy and reporting rules

The SEC alleges Hilton violated proxy solicitation and reporting provisions of the Securities Exchange Act.

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sec.gov
The SEC’s order charges Hilton with violating the proxy solicitation provisions of Section 14(a) of the Securities Exchange Act of 1934 and Rule 14a-3 thereunder, and the reporting provisions of Section 13(a) of the Exchange Act and Rules 12b-20 and 13a-1 thereunder.

Corporate conduct Allegation

Hilton is accused of violating securities laws

The SEC alleges Hilton violated Sections 5(a) and (c) and 17(a)(2) of the Securities Act of 1933 and Section 10(b) of the Securities Exchange Act of 1934 and Rule 10b-5(b).

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sec.gov
The SEC's complaint charges Hilton, Pacific, Rock Castle I and Rock Castle II with violations of Sections 5(a) and (c) and 17(a)(2) of the Securities Act of 1933 and Section 10(b) of the Securities Exchange Act of 1934 and Rule 10b-5(b).
Hilton also operated a boiler room of sales representatives paid on a commission basis.

Corporate conduct Settlement

Hilton settlement over consumer deception

Under the settlement with Hilton, the Nebraska Attorney General’s Office will also receive $300,000 for attorney’s fees and costs.

1 sourceRead sources
ago.nebraska.gov
Under the settlement with Hilton, the Nebraska Attorney General’s Office will also receive $300,000 for attorney’s fees and costs.