The claims were all filed in Northern California, where Salesforce is headquartered, over the past five weeks and suggest that the SaaS CRM vendor fell short on security.
From May through summer, a number of Salesforce-related breaches came to light in which attackers stole OAuth tokens from the third-party Salesloft Drift app.
Labor & working conditionsConfirmed
Marc Benioff cuts 4000 customer service jobs
CEO Marc Benioff says AI cut 4,000 customer service jobs, stating 'I need less heads'.
By pushing humans out in favor of the advanced technology, Benioff said Salesforce has reduced its support cost by 17% so far.
But in reality, the technology is slashing human headcounts at major companies—including Salesforce, which has cut 4,000 of its customer support roles for AI agents to pick up the work.
While there's no word on the reason for Salesforce's layoffs, it's notable that roles associated with its Agentforce AI platform are said to be affected by the latest round of cuts.
Labor & working conditionsAllegation
Salesforce is accused of firing employee for medical leave
Salesforce is accused of firing an employee who took medical leave to care for his father with cancer, violating the Americans with Disabilities Act and the Family and Medical Leave Act.
Salesforce violated the Americans with Disabilities Act and the Family and Medical Leave Act when it fired an employee who took medical leave to care for his father, who had cancer, according to a lawsuit filed Thursday.
AI & automationConfirmed
Salesforce lays off many workers due to AI shift
Salesforce laid off a lot of workers as a result of its shift toward an AI-driven enterprise.
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a "core value," as well as language that some executive compensation was tied to "employee diversity measures."
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a "core value," as well as language that some executive compensation was tied to "employee diversity measures."
Salesforce Ending Diversity Hiring After Trump Order (CRM) - Bloomberg
Salesforce Inc. is ending diversity goals in hiring after President Donald Trump signed a series of executive orders aimed at eliminating such programs across the federal government and the private sector.
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a “core value,” as well as language that some executive compensation was tied to “employee diversity measures.”
As Insider previously reported, Salesforce is also currently facing a discrimination lawsuit from another Black woman who worked as a senior director in the company's diversity, equity, and inclusion unit called the Office of Equality.
Workplace equityConfirmed
Salesforce executive sues over discrimination claims
A former Salesforce executive must arbitrate claims that her boss treated her differently from male colleagues and fired her after complaining.
A former Salesforce executive must arbitrate her claims that her boss treated her differently from male colleagues and fired her because she complained, with a New York federal judge ruling a...
AI & automationConfirmed
Marc Benioff says experts wrong on tech job deaths
Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI.
This article originally appeared on Moneywise.com under the title: Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI
Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI