Is Salesforce ethical?

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Wages & economic policy Confirmed You decide

Marc Benioff wants to tax billionaires including himself

Marc Benioff advocates for a redistributive tax policy targeting billionaires, including himself.

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wired.com
Marc Benioff Wants to Tax Billionaires, Including Himself | WIRED

Privacy & surveillance Confirmed Against

Attackers stole OAuth tokens from Salesloft Drift app

Attackers stole OAuth tokens from the Salesloft Drift app, a third-party app linked to Salesforce, between May and summer.

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theregister.com
The claims were all filed in Northern California, where Salesforce is headquartered, over the past five weeks and suggest that the SaaS CRM vendor fell short on security.
From May through summer, a number of Salesforce-related breaches came to light in which attackers stole OAuth tokens from the third-party Salesloft Drift app.

Labor & working conditions Confirmed Against

Marc Benioff cuts 4000 customer service jobs

CEO Marc Benioff says AI cut 4,000 customer service jobs, stating 'I need less heads'.

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fortune.com
Salesforce CEO Marc Benioff says AI cut 4,000 customer service jobs: ‘I need less heads’ | Fortune

Community investment Confirmed In favor

Marc Benioff donates $30 million to homelessness research

Marc Benioff donates $30 million to research homelessness.

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cnn.com
Billionaire Marc Benioff donates $30 million to research homelessness | CNN Business

Reproductive care Confirmed You decide

Salesforce provided financial support for employee travel to obtain abortion care

Salesforce and other large tech companies have committed to covering travel costs for their workers who may need to travel for abortions.

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finance.yahoo.com
Salesforce and other large tech companies have committed to covering travel costs for their workers who may need to travel for abortions.
cnbc.com
Salesforce and other large tech companies have committed to covering travel costs for their workers who may need to travel for abortions.

AI & automation Confirmed Against

Salesforce cuts 4000 customer support roles for AI agents

Salesforce cut 4,000 customer support roles to replace them with AI agents.

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fortune.com
By pushing humans out in favor of the advanced technology, Benioff said Salesforce has reduced its support cost by 17% so far.
But in reality, the technology is slashing human headcounts at major companies—including Salesforce, which has cut 4,000 of its customer support roles for AI agents to pick up the work.
tech.yahoo.com
While there's no word on the reason for Salesforce's layoffs, it's notable that roles associated with its Agentforce AI platform are said to be affected by the latest round of cuts.

Labor & working conditions Allegation Against

Salesforce is accused of firing employee for medical leave

Salesforce is accused of firing an employee who took medical leave to care for his father with cancer, violating the Americans with Disabilities Act and the Family and Medical Leave Act.

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yahoo.com
Salesforce violated the Americans with Disabilities Act and the Family and Medical Leave Act when it fired an employee who took medical leave to care for his father, who had cancer, according to a lawsuit filed Thursday.

Education Confirmed You decide

Salesforce-funded curriculum removes algebra I

Salesforce funded a math curriculum that removed algebra I from middle school and eliminated student tracking.

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sfexaminer.com
Salesforce’s funding supported a new math curriculum that, among other things, removed algebra I from middle school and eliminated ‘tracking’ — a tactic that groups students by their perceived ability, IQ or achievement levels — according to grant agreements The Examiner obtained through public records requests.

Education Confirmed You decide

Salesforce announces $27 million in education grants

Salesforce announces $27 million in new education grants to support public schools and educators.

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markets.ft.com
Salesforce Announces $27 Million in New Education Grants, Deepening Support for Public Schools and Educators

Community investment Confirmed In favor

Salesforce donates $1M to border families

Salesforce donated $1M to organizations helping families separated at the U.S. border.

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theguardian.com
Salesforce has now donated $1M to organizations helping families separated at the U.S. border.

AI & automation Confirmed Against

Salesforce lays off many workers due to AI shift

Salesforce laid off a lot of workers as a result of its shift toward an AI-driven enterprise.

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finance.yahoo.com
One unfortunate result of Salesforce's shift toward an AI-driven, "agentic" enterprise was layoffs — a lot of them.

Health policy Confirmed You decide

Marc Benioff advocates mandatory mask wearing and fines

Salesforce CEO Marc Benioff said mask-wearing should be mandatory and people fined for refusal in a CNN Business interview.

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sfchronicle.com
Salesforce CEO Marc Benioff said that mask-wearing should be mandatory and people should be fined for refusing to wear them, in an interview with CNN Business on Thursday.

Wages & economic policy Confirmed Against

Salesforce avoids federal taxes on $2.6bn in US income

Salesforce avoided all federal income taxes on $2.6bn of US income.

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theregister.com
"The software company Salesforce.com avoided all federal income taxes on $2.6bn of US income," the report pointed out.

Climate & energy Confirmed You decide

Salesforce drops key climate goals to cut emissions

Salesforce quietly drops key climate goals to cut emissions.

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sfexaminer.com
Salesforce quietly drops key climate goals to cut emissions | Technology | sfexaminer.com

Climate & energy Confirmed In favor

Salesforce achieves 100% renewable energy

Salesforce announced it has achieved 100% renewable energy for its global operations.

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partners.wsj.com
At Salesforce, sustainability is a core operational focus, and the environment is a key stakeholder. In 2021, the company announced that it had reached net zero emissions and achieved 100% renewable energy for its global operations.

Wages & economic policy Confirmed You decide

Marc Benioff calls for higher taxes on wealthy

Marc Benioff is advocating for higher taxes on America's wealthiest individuals.

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africa.businessinsider.com
Marc Benioff is joining the chorus of billionaires asking for higher taxes on the ultra-wealthy to combat the United States' growing wealth inequality problem.
Billionaire Marc Benioff is asking for higher taxes on America's wealthiest people — and he's just the latest in the chorus of ultra-wealthy people with the same demand | Business Insider Africa
finance.yahoo.com
Salesforce (CRM) co-CEO Marc Benioff supports higher taxes for businesses and wealthy individuals, as part of an effort to tackle inequality and reform free markets.
businessinsider.com
Marc Benioff is joining the chorus of billionaires asking for higher taxes on the ultra-wealthy to combat the United States' growing wealth inequality problem.
Marc Benioff Is Asking for Higher Taxes on Ultra-Wealthy Americans - Business Insider
businessinsider.com
Marc Benioff Explains Why Rich People Should Pay More Taxes - Business Insider
cnbc.com
Salesforce's Marc Benioff calls for billionaires to pay higher taxes

Workplace equity Confirmed Against

Salesforce abandons diversity hiring targets

Salesforce rolls back workplace DEI programs by abandoning explicit diversity hiring targets.

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finance.yahoo.com
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a "core value," as well as language that some executive compensation was tied to "employee diversity measures."
finance.yahoo.com
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a "core value," as well as language that some executive compensation was tied to "employee diversity measures."
bloomberg.com
Salesforce Ending Diversity Hiring After Trump Order (CRM) - Bloomberg
Salesforce Inc. is ending diversity goals in hiring after President Donald Trump signed a series of executive orders aimed at eliminating such programs across the federal government and the private sector.
In its annual financial disclosures filed Wednesday, San Francisco-based Salesforce also removed previous references to diversity and inclusion being a “core value,” as well as language that some executive compensation was tied to “employee diversity measures.”
businessinsider.com
Salesforce is the latest tech giant to abandon explicit diversity hiring targets.
Salesforce Cuts Diversity Hiring Goals Amid DEI Backlash - Business Insider
sfchronicle.com
Salesforce has become the latest company to roll back its diversity, equity and inclusion initiatives, after a broader trend among major corporations.
Salesforce now joins other prominent tech giants, such as Amazon, Google and Meta, in scaling back diversity efforts.
sfexaminer.com
Salesforce drops goals for hiring minorities and women | Technology | sfexaminer.com

Political spending Confirmed You decide

Salesforce reaped more than $21.6 million from Republican committees since the riot

In total, Salesforce has reaped more than $21.6 million from Republican committees since the riot, about $16 million of it from organizations tied to efforts to overturn the election.

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thedailybeast.com
In total, Salesforce has reaped more than $21.6 million from Republican committees since the riot, about $16 million of it from organizations tied to efforts to overturn the election.

Workplace equity Allegation Against

Salesforce is accused of discrimination lawsuit

Salesforce faces a discrimination lawsuit from a Black woman who was a senior director in its diversity, equity, and inclusion unit.

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businessinsider.com
As Insider previously reported, Salesforce is also currently facing a discrimination lawsuit from another Black woman who worked as a senior director in the company's diversity, equity, and inclusion unit called the Office of Equality.

Workplace equity Confirmed Against

Salesforce executive sues over discrimination claims

A former Salesforce executive must arbitrate claims that her boss treated her differently from male colleagues and fired her after complaining.

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law360.com
A former Salesforce executive must arbitrate her claims that her boss treated her differently from male colleagues and fired her because she complained, with a New York federal judge ruling a...

Wages & economic policy Confirmed You decide

Marc Benioff backing $15-per-hour minimum wage

Salesforce CEO Marc Benioff is supporting a $15-per-hour minimum wage increase.

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thehill.com
Salesforce CEO Marc Benioff, a supporter of Hillary Clinton, is backing a $15-per-hour minimum wage.

AI & automation Confirmed Against

Marc Benioff says experts wrong on tech job deaths

Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI.

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finance.yahoo.com
This article originally appeared on Moneywise.com under the title: Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI
Marc Benioff says experts are wrong about tech job deaths to AI, but backs startup replacing workers with AI

Political spending Confirmed You decide

Marc Benioff backs Trump

Marc Benioff supports Donald Trump and calls for National Guard deployment in San Francisco.

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nypost.com
Marc Benioff, CEO of Salesforce, called for Trump to send the National Guard to San Francisco and
foxnews.com
Tech billionaire Marc Benioff is shifting his tone toward President Donald Trump, saying he "fully" supports the president and is now urging him to deploy the National Guard to Benioff's home city of San Francisco.
Marc Benioff backs Trump, wants National Guard deployed in San Francisco | Fox News
politico.com
Tech billionaire Marc Benioff’s new show of support for Donald Trump and call for National Guard troops to patrol San Francisco’s streets has shaken local Democrats who long regarded the Salesforce CEO as a close ally.
rawstory.com
California tech billionaire Marc Benioff, once a staunch supporter of the Democratic Party, has become “unrecognizable” after endorsing President Donald Trump’s National Guard deployments and cozying up to the president, The Washington Post reported Sunday.

Media & the press Confirmed You decide

Marc Benioff and wife own Time magazine

Marc Benioff and his wife Lynne are the new owners of Time magazine.

2 sourcesRead sources
variety.com
Marc Benioff, co-CEO and co-founder of Salesforce.com, and his wife, Lynne, are the new owners of Time magazine.
bbc.com
The co-founder of Salesforce.com, Marc Benioff, and his wife are personally buying Time for $190m (£145.3m).

Workplace equity Confirmed In favor

Salesforce sets diversity goals

Salesforce sets diversity goals with Black employees comprising 2.9% of U.S. workers in 2019.

3 sourcesRead sources
businessinsider.com
In 2022, Salesforce reported that 5.2% of its workforce identified as Black or African-American, up from 3.5% in 2020.
businessinsider.com
In it, Salesforce shared its latest stats around diversity, saying that over 50% of employees now identify as being from an underrepresented group, which Salesforce defines as women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, people with disabilities, and veterans.
sfexaminer.com
Some of those proportions have risen significantly since 2019, when Salesforce first started setting diversity goals — Black people comprised 2.9% of its U.S. workers at the time, for example.

Community investment Confirmed In favor

Salesforce funds Salesforce.org with $50 billion business success

Salesforce funds Salesforce.org through shared success of its $50 billion business.

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sfgate.com
The foundation, Salesforce.org, is self-funded, sharing in the success of the $50 billion business.