Is Southwest ethical?

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Labor & working conditions Allegation You decide

Southwest is accused of threatening pilots with discipline

Southwest is accused of threatening pilots with discipline prior to depositions, prompting a Texas federal judge to delay the process.

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law360.com
A Texas federal judge delayed the deposition of multiple pilots after Southwest's union alleged the airline threatened witnesses with discipline right before they sat for depositions, saying the company could not...

Corporate conduct Confirmed Against

Southwest Airlines operates aircraft with incorrect weight and balance calculations

Southwest Airlines operates aircraft with incorrect weight and balance calculations, providing inaccurate information to pilots prior to take-off.

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oig.dot.gov
Southwest Airlines Operates Aircraft With Incorrect Weight and Balance Calculations In January 2018, FAA learned that Southwest Airlines was providing inaccurate aircraft weight and balance information to pilots prior to take-off.

Workplace equity Settlement Against

Southwest settles pregnancy discrimination claim

Southwest pays $130,000 to settle an EEOC pregnancy discrimination suit.

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eeoc.gov
The decree also requires that, in the event Southwest Dental Group opens a new practice within the next four years, it will appoint an equal employment opportunity (EEO) consultant; create and implement anti-discrimination policies and procedures; and periodically report to the EEOC regarding its handling of internal complaints and compliance with the decree.
Southwest Dental Group Pays $ 130,000 To Settle EEOC Pregnancy Discrimination Suit

Labor & working conditions Allegation You decide

Southwest is accused of threatening to remove pilot qualifications

Southwest is accused of threatening to remove pilot qualifications if they affiliate with the union.

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ca5.uscourts.gov
In its amended complaint, the Union sought injunctive relief prohibiting Southwest from taking disciplinary action against Union members and from “unlawfully i nterfering with” the Union. It also sought to reinstate Captain Roebling as a check pilot and to recover damages arising from his unlawful discipline, as well as punitive damages for Southwest’s wrongful conduct.
Southwest’s alleged anti-Union coercion and threats led to decreased attendance at Union events and reduced contact between check pilots and the Union, interfering with the representation of check pilots.
Shortly after the Union announced the Committee, Southwest updated its Flight Operations Training Manual to prohibit check pilots from participating in any Union committees: Employees who currently have an FAA Check Airman/Check Pilot authorization letter on file at Southwest Airlines are prohibited from participating in [Union]-controlled committees and from serving as an officer in the [Union].
In 2018, immediately after the Union announced the formation of the Check Pilot Committee, Southwest issu ed a blanket ban prohibiting check pilots from participating in any Union committees or serving as officers in the Union.
_____________________ Southwest’s multi-year, anti-Union camp aign, in which Southwest “coerced” and “threatened” check pilots from affi liating with the Union.
Here, the Union alleges that Southwest’s actions “threate n to weaken or destroy the union” by discouraging check pilots from participating in the Union.
Shortly after the Union announced the Committee, Southwest updated its Flight Operations Training Manual to prohibit check pilots from participating in any Union committees: Employees who currently have an FAA Check Airman/Check Pilot authorization letter on file at Southwest Airlines are prohibited from participating in [Union]-controlled committees and from serving as an officer in the [Union]. Although Southwest later retracted the proh ibition, the Union claims that the airline continued its anti-unioniz ation actions via “whisper campaigns and private admonishments against p ilots from getting involved with [the Union].” Southwest’s campaign against union activ ity came to a head when it allegedly stripped the check-pilot qualif ications from one pilot, Captain Timothy Roebling, for his decision to join the Check Pilot Committee.
Check pilots, for example, stopped coming to Union “open houses” because Southwest “threatened” to remove their check-pil ot qualifications if they chose to affiliate with the Union.

Corporate conduct Confirmed Against

Southwest Airlines agreed to avoid hiring quotas and preferences after accusations of discriminatory practices

WASHINGTON (TNND) — Southwest Airlines has agreed to avoid hiring "quotas" and "preferences" after receiving accusations of "discriminatory" practices, a legal group which filed a complaint against the company announced Tuesday.

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thenationaldesk.com
WASHINGTON (TNND) — Southwest Airlines has agreed to avoid hiring "quotas" and "preferences" after receiving accusations of "discriminatory" practices, a legal group which filed a complaint against the company announced Tuesday.

Workplace equity Settlement Against

Southwest Airlines agreed to pay $100,000 to settle a lawsuit alleging sexual harassment

The source excerpt states: “Southwest Airlines has agreed to pay $100,000 to settle a lawsuit filed by [the Equal Employment Opportunity Commission]...that accused the airline of allowing a male employee to sexually harass female coworkers...Southwest will revise its harassment policy, provide employees a copy of the policy and require supervisors and managers...to undergo...anti-harassment and retaliation training...Southwest denied the allegations…”.

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business-humanrights.org
Southwest Airlines has agreed to pay $100,000 to settle a lawsuit filed by [the Equal Employment Opportunity Commission]...that accused the airline of allowing a male employee to sexually harass female coworkers...Southwest will revise its harassment policy, provide employees a copy of the policy and require supervisors and managers...to undergo...anti-harassment and retaliation training...Southwest denied the allegations...

Corporate conduct Confirmed Against

Southwest Airlines breaks dated bags fly free promise

Southwest Airlines breaks a dated public commitment to offer free bags.

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boston.com
Final boarding call for free bags at Southwest as airline abandons a cherished perk
inc.com
Southwest Airlines Just Announced an End to Its Most Beloved Perk.
sfgate.com
Texas Monthly’s headline said: “With the End of ‘Bags Fly Free,’ Southwest Airlines Breaks Another Promise to Customers.”

Corporate conduct Confirmed Against

Southwest fraudulently concealed risks

Southwest fraudulently concealed risks and overcharged customers.

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ca5.uscourts.gov
Because Southwest fraudulently concealed the risks, Southwest could and did overcharge its customers.
1 T h e plaintiffs did not assert any physical injury resulting from the safety defects; rather, they argued that Southwest’s fr aud allowed it to ch arge prices that were “significantly higher than the va lue of those tickets, which for many, if not most, passengers was zero.” Id.

Education Confirmed In favor

Southwest awards $5,000 aviation scholarships

Southwest awards $5,000 scholarships to students pursuing postsecondary education in aviation-related fields.

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insidephilanthropy.com
Southwest also awards $5,000 scholarships to students pursuing postsecondary education in specific areas related to the aviation industry.

Labor & working conditions Confirmed Against

Southwest Airlines retaliated against Arizona workers

Southwest Airlines retaliated against Arizona workers for taking paid sick time, leading to $2.3 million in fines upheld by an administrative law judge.

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abc15.com
Labor fines against Southwest Airlines now total $700,000 in Arizona
abc15.com
PHOENIX — An administrative law judge has upheld more than $2.3 million in fines against Southwest Airlines after the state’s labor department says the company retaliated against Arizona workers for taking paid sick time.
“The Administrative Law Judge’s decision penalizes Southwest for providing a more-generous leave policy than Arizona state law requires and sets a dangerous precedent that will harm Southwest Employees and other employees in Arizona.
abc15.com
PHOENIX — A Maricopa County judge will decide whether Southwest Airlines has to pay more than $2.3 million in labor fines after state regulators say the company retaliated against workers who used their earned sick time.