Is State Farm ethical?

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Workplace equity Settlement Against

State Farm settles discrimination claims with hush money

State Farm offered hush money to settle discrimination claims from African-American and other minority employees.

1 sourceRead sources
25newsnow.com
CHICAGO (25 NEWS) - State Farm Insurance offered so-called “hush money” to settle discrimination claims from African-American and other minority employees, according to prominent civil rights attorney Ben Crump, who’s suing the Bloomington-based company on behalf of fired long-time worker.
Civil rights lawyer Crump says State Farm offered cash to settle discrimination complaints

Corporate conduct Allegation Against

State Farm is accused of secretly cutting insurance payouts

Lawsuits accuse State Farm of secretly working to cut insurance payouts.

1 sourceRead sources
npr.org
Lawsuits accuse State Farm of secretly working to cut insurance payouts
According to Drummond, the Oklahoma attorney general, State Farm has "secretly and fraudulently withheld from policyholders" information about coverage restrictions that the insurer applies internally when it assesses claims for hail damage.
Lawsuits accuse State Farm of secretly working to cut insurance payouts for hail damage : NPR

LGBTQ+ policies Confirmed You decide

State Farm to offer benefits to same-sex partners

State Farm plans to offer benefits to same-sex partners.

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pantagraph.com
State Farm to offer benefits to same-sex partners
huffpost.com
State Farm Insurance announced last Friday that it will begin extending healthcare and other benefits to the same-sex partners of its employees, according to an Associated Press report.

Corporate conduct Confirmed Against

State Farm paid $422,000 to reimburse customers

State Farm paid approximately $422,000 including interest to reimburse affected customers.

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sec.gov
Respondent State Farm shall, within 30 days of the entry of this Order, pay a civil money penalty in the amount of $211,000 to the Securities and Exchange Commission for transfer to the general fund of the United States Treasury, subject to Exchange Act Section 21F(g)(3).
Among other things, in January 2024, State Farm paid approximately $422,000, including interest, to reimburse affected customers.

Workplace equity Confirmed You decide

State Farm supports LGBTQ+ books in schools

State Farm supports a program to place LGBTQ-supportive books in schools, libraries, and community centers.

3 sourcesRead sources
komonews.com
(TND) — Insurance giant State Farm abandoned its new initiative to distribute “LGBTQ+ books” to Florida classrooms, libraries, and community centers following media reports covering the company’s efforts.
rawstory.com
On Monday news broke that State Farm, the insurance giant, had been supporting a program designed to put LGBTQ-supportive books into schools, libraries, and community centers.
thedailybeast.com
Insurance company State Farm has dropped its support for a program providing LGBTQ-theme children’s books to teachers and libraries after a right-wing uproar.

Corporate conduct Confirmed Against

State Farm scraps gender identity project

State Farm scraps its gender identity project following backlash from the 'Like a Creepy Neighbor' campaign.

1 sourceRead sources
foxnews.com
State Farm scraps gender identity project after ‘Like a Creepy Neighbor’ campaign brings awareness | Fox News

Corporate conduct Allegation Against

State Farm is accused of underpaying wind and hail claims

State Farm is accused of underpaying and denying wind and hail claims, profiting $1.4 billion through the scheme.

8 sourcesRead sources
finance.yahoo.com
OKLAHOMA CITY (KFOR) — Documents concealed under a protective order for years are now public, and attorneys say they prove that State Farm was running a scheme that profited $1.4 billion through underpaying and denying wind and hail claims.
kfor.com
News 4 previously reported the lawsuit has become a point of contention between Attorney General Gentner Drummond—whose office is leading its own lawsuit against State Farm—and his opponent Mike Mazzei in the ongoing Republican runoff race for Oklahoma governor.
kfor.com
OKLAHOMA CITY (KFOR) — Documents concealed under a protective order for years are now public, and attorneys say they prove that State Farm was running a scheme that profited $1.4 billion through underpaying and denying wind and hail claims.
nypost.com
Oklahoma Attorney General Gentner Drummond sued State Farm in June, accusing it of running a “Denial Enterprise” under the state’s anti-racketeering statute.
popular.info
On June 24, Oklahoma Attorney General Gentner Drummond (R) filed a lawsuit against State Farm alleging that the company fraudulently denied or underpaid claims to Oklahoma customers for damages caused by hail and wind.
aol.com
State Farm secretly changed how it evaluated hail and wind roof claims starting in 2020, and internal documents show the move saved the company $1.4 billion in a single year.
aol.com
OKLAHOMA CITY (KFOR) — Documents concealed under a protective order for years are now public, and attorneys say they prove that State Farm was running a scheme that profited $1.4 billion through underpaying and denying wind and hail claims.
npr.org
The epicenter of the hail litigation appears to be Oklahoma, where more than 600 lawsuits were pending against State Farm as of this spring, according to a law firm handling some of the cases.
Lawsuits accuse State Farm of secretly working to cut insurance payouts for hail damage : NPR

Corporate conduct Confirmed Against

State Farm drops thousands from policies

State Farm dropped thousands of households from their policies, forcing them onto California's FAIR plan.

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nypost.com
State Farm notoriously dropped thousands of households from their policies, forcing them onto the California FAIR plan (which some took to calling the “un-FAIR plan”).

Corporate conduct Confirmed Against

State Farm did not disclose fund restrictions

State Farm did not disclose in Form CRS that it limited mutual fund and 529 Plan options to specific classes.

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sec.gov
These proceedings concern State Farm’s failure to comply with Regulation Best Interest (“Regulation BI”) between June 30, 2020 and August 2022 (the “relevant period”) in connection with State Farm’s recommendation that certain of its retail brokerage customers invest in State Farm’s qualified tuition program (the “State Farm 529 Savings Plan”), offered by the Nebraska Educational Savings Plan Trust, Nebraska’s state-sponsored tax-advantaged 529 tuition savings program, and certain mutual fund shares.
During the relevant period, State Farm did not disclose in Form CRS that it had limited its menu of mutual fund shares to Class A and Class P mutual fund shares or that it had limited its menu of 529 Plans to only the State Farm 529 Savings Plan.

Climate & energy Allegation Against

State Farm is accused of unfair claim handling

Los Angeles County alleges State Farm engaged in unfair business practices by mishandling insurance claims from policyholders affected by the January 2025 Eaton and Palisades Fires.

20 sourcesRead sources
apnews.com
(AP) — California is seeking millions of dollars in penalties from State Farm after an investigation found the insurance company was slow to investigate and underpaid claims from the 2025 Los Angeles-area wildfires, regulators announced Monday.
apnews.com
(AP) — California’s top insurance regulator on Thursday launched an investigation into State Farm over the company’s handling of claims from the January Los Angeles-area wildfires.
finance.yahoo.com
State investigation alleges State Farm's wildfire response broke law 400 times
lacounty.gov
Los Angeles County Opens Investigation into State Farm’s Handling of Wildfire Claims – COUNTY OF LOS ANGELES
lacounty.gov
Los Angeles County Sues State Farm for Unfair Business Practices in Handling 2025 Wildfire Claims – COUNTY OF LOS ANGELES
lamag.com
This week, Insurance Commissioner Ricardo Lara announced that California was pursuing legal action against State Farm, including the possible temporary suspension of its license.
lindseyhorvath.lacounty.gov
LOS ANGELES, CA — Los Angeles County has sued State Farm, alleging unfair business practices in the company’s handling of insurance claims filed by policyholders affected by the January 2025 Eaton and Palisades Fires.
nypost.com
When a 32-year veteran compliance officer cited State Farm for "shoddy" and "shameful" conduct, a State Farm lawyer complained, and the department reportedly stripped her of her caseload and cut her pay.
popular.info
LA County sues State Farm for false advertising, stiffing wildfire victims
ap.org
California insurance regulator launches investigation into State Farm over claims from LA fires | The Associated Press
cbsnews.com
"State Farm has unjustly ignored this group of survivors, leaving them overwhelmed and frustrated," Barger said, noting the county's legal investigation into more than 500 complaints and documents provided by State Farm policyholders.
Los Angeles County files lawsuit against State Farm for allegedly mishandling wildfire survivor claims - CBS Los Angeles
cnn.com
State Farm violated the law in handling of claims after 2025 LA wildfires, California regulator says | CNN
dailynews.com
The group Consumer Watchdog, on Thursday affirmed the county’s investigation into State Farm’s handling of January wildfire claims, calling it “a vital step to protect wildfire victims.” The group said it has received numerous complaints from consumers about insurers, including State Farm, underpaying homeowners or denying claims.
latimes.com
County opens probe into State Farm's handling of wildfire claims - Los Angeles Times
State Farm, the largest home insurer in California, continues to seek approval of a 22% emergency rate hike even as it faces complaints over its handling of insurance claims.
latimes.com
If granted, the inquiry would be a rare critical exam of the insurance department and how it has handled consumer complaints against State Farm and other insurers accused of denying and delaying wildfire claims.
latimes.com
Regulators may seek to suspend State Farm's license, citing widespread mishandling of L.A.
nbclosangeles.com
Los Angeles County attorneys Thursday launched an investigation into State Farm over their handling of insurance claims filed by policyholders affected by January's wildfires following growing complaints from residents about delays, underpayments and denials of legitimate claims.
County Counsel stated that it has formally notified State Farm, the largest insurer in California, that if it is engaging in any unlawful or unfair business practices, the company must immediately stop such conduct and follow state laws.
npr.org
State Farm has also faced lawsuits and government investigations over its handling of major disasters, also sometimes leading to steep settlements.
Lawsuits accuse State Farm of secretly working to cut insurance payouts for hail damage : NPR
ocregister.com
The group Consumer Watchdog, on Thursday affirmed the county’s investigation into State Farm’s handling of January wildfire claims, calling it “a vital step to protect wildfire victims.” The group said it has received numerous complaints from consumers about insurers, including State Farm, underpaying homeowners or denying claims.
usatoday.com
California regulators have taken the first steps to pursue legal action against State Farm, alleging the insurance company mishandled claims filed by survivors of the 2025 Los Angeles wildfires.