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Viator — Company research | Choice 50 Choice score Out of 100

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In September 2014, Viator said a payment provider alerted it to unauthorized card charges. The company was investigating a breach that potentially affected about 1.4 million customers: roughly 880,000 may have had payment-card details exposed and another 560,000 account information. Viator hired forensic experts, notified law enforcement and offered U.S. customers identity-protection services. The cause remained unknown.

You decide Privacy & surveillance
Sources
https://www.theregister.com/security/2014/09/23/tripadvisor-site-coughs-to-card-data-breach-for-a-potential-800k-users/1309458
Viator (Latin for traveller) is offering free identity protection services, including credit monitoring, to its US customers.

In October 2016, TripAdvisor and its booking company Viator said they would stop selling tickets to hundreds of attractions considered cruel to wild animals, including elephant rides and swim-with-dolphin experiences. Some sales were to end immediately and others by early 2017. The companies also planned an animal-welfare education portal; attractions would remain reviewable on TripAdvisor.

In favor Animal welfare
Sources
https://www.nationalgeographic.com/animals/article/wildlife-watch-tripadvisor-animal-tourism-ticket-sales
TripAdvisor's booking company, Viator, will no longer sell tickets to certain activities, including swim-with-the-dolphin experiences, that pose animal welfare and conservation issues.

In February 2019, Amnesty International alleged that TripAdvisor, along with Airbnb, Booking.com and Expedia, profited from illegal Israeli settlements in the Occupied Palestinian Territories. The Business & Human Rights Resource Centre page listed a TripAdvisor response but does not provide its substance in the supplied evidence.

Against Israel & Palestine
Sources
https://www.business-humanrights.org/en/latest-news/amnesty-intl-alleges-airbnb-bookingcom-expedia-tripadvisor-are-profiting-from-illegal-settlements-in-the-occupied-palestinian-territories-inc-co-responses/
Amnesty Intl. alleges Airbnb, Booking.com, Expedia & TripAdvisor are profiting from illegal settlements in the Occupied Palestinian Territories; inc. co. responses - Business and Human Rights Centre
About & ownership
Legal name
VIATOR, INC.
Category
Travel and Tourism
Owned by
TRIPADVISOR LLC, TRIPADVISOR, INC.
Website
viator.com

Rod Cuthbert · Founder

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