Is IHG Hotels & Resorts ethical?

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Labor & working conditions Confirmed Against

IHG linked to Xinjiang hotels with forced-labor risks

IHG is linked to Xinjiang hotels posing forced-labor risks according to a report.

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business-humanrights.org
China: Accor, Hilton, IHG, Marriott, Wyndham and multiple booking sites linked to Xinjiang hotels with forced-labor risks, according to report; incl.
China: Report links Accor, Hilton, IHG, Marriott, Wyndham to Xinjiang hotels with forced-labor risks; booking sites flagged for listings

Workplace equity Allegation Against

IHG is accused of discriminating against disabled employees

IHG is accused of discriminating against disabled employees by failing to provide appropriate accommodations upon request.

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eeoc.gov
The lawsuit also seeks a permanent injunction prohibiting IHG Army Hotels from discriminating against its employees based on disability and requiring the company to communicate with disabled employees who request accommodations to find appropriate accommodations.

Corporate conduct Confirmed Against

IHG discriminates against Indian-American franchisees

IHG discriminates against Indian-American and South Asian-American franchisees, routinely demeans and shows hostility.

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courthousenews.com
Quite egregiously, IHG/HHF routinely discriminates, demeans, and is both explicitly and implicitly hostile and bigoted towards Plaintiff, and towards Indian-American and South Asian- American franchisees.

Climate & energy Confirmed In favor

IHG mandates monthly energy reporting

IHG requires each hotel to report monthly energy consumption and set annual reduction targets linked to hotel performance metrics.

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sec.gov
Every IHG hotel is required to report their monthly energy consumption, and each one is assigned an annual energy reduction target, which is integrated into hotel-level metrics and key performance indicators.

Privacy & surveillance Confirmed Against

IHG hires cybersecurity firm for payment system review

IHG hired a leading cybersecurity firm to examine payment card processing systems at franchise hotels in the Americas.

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oag.ca.gov
InterContinental Hotels Group (IHG) Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region NOTICE OF DATA BREACH IHG values the relationship we have with our guests and understands the importance of protecting payment card data.
To ensure an efficient and effective response, IHG hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems of franchise hotel locations in the Americas region.
NOTICE OF DATA BREACH IHG values the relationship we have with our guests and understands the importance of protecting payment card data.
oag.ca.gov
To ensure an efficient and effective response, IHG hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems of franchise hotel locations in the Americas region.

Corporate conduct Confirmed Against

CMA probes IHG over potential data-sharing

The UK's CMA launched a probe into IHG regarding potential data-sharing with Hilton, Marriot.

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law360.com
CMA Probes Hilton, IHG, Marriot Over Potential Data-Sharing - Law360

Workplace equity Confirmed You decide

IHG reports inclusive workplace culture

IHG's 2025 Colleague Heartbeat survey shows nine in 10 colleagues believe the company has an inclusive culture.

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sec.gov
62 IHG Annual Report and Form 20-F 2025 Being a responsible business continued Our people Our communities Carbon and energy Waste Water Our 2025 Colleague Heartbeat survey showed nine in 10 colleagues believe IHG has an inclusive culture.

Climate & energy Confirmed In favor

IHG receives renewable energy certificates

IHG received Renewable Energy Certificates for 100% renewable electricity purchases.

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sec.gov
To ensure that our market-based emissions reporting is robust, IHG only reports on renewable electricity where we have received corresponding Renewable Energy Certificates (RECs) or energy contracts that state that the electricity being purchased is 100% renewable.

Education Confirmed In favor

IHG awards Steve Porter Memorial Scholarship

IHG Hotels & Resorts awarded three Teen Academy participants the Steve Porter Memorial Scholarship this year.

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militarytimes.com
This year, three Teen Academy participants were awarded the Steve Porter Memorial Scholarship by IHG Hotels & Resorts.