Is IHG Hotels & Resorts ethical?

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Labor & working conditions Confirmed

IHG linked to Xinjiang hotels with forced-labor risks

IHG is linked to Xinjiang hotels posing forced-labor risks according to a report.

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business-humanrights.org
China: Accor, Hilton, IHG, Marriott, Wyndham and multiple booking sites linked to Xinjiang hotels with forced-labor risks, according to report; incl.
China: Report links Accor, Hilton, IHG, Marriott, Wyndham to Xinjiang hotels with forced-labor risks; booking sites flagged for listings

Workplace equity Allegation

IHG is accused of discriminating against disabled employees

IHG is accused of discriminating against disabled employees by failing to provide appropriate accommodations upon request.

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eeoc.gov
The lawsuit also seeks a permanent injunction prohibiting IHG Army Hotels from discriminating against its employees based on disability and requiring the company to communicate with disabled employees who request accommodations to find appropriate accommodations.

Corporate conduct Confirmed

IHG discriminates against Indian-American franchisees

IHG discriminates against Indian-American and South Asian-American franchisees, routinely demeans and shows hostility.

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courthousenews.com
Quite egregiously, IHG/HHF routinely discriminates, demeans, and is both explicitly and implicitly hostile and bigoted towards Plaintiff, and towards Indian-American and South Asian- American franchisees.

Privacy & surveillance Confirmed

IHG hires cybersecurity firm for payment system review

IHG hired a leading cybersecurity firm to examine payment card processing systems at franchise hotels in the Americas.

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oag.ca.gov
InterContinental Hotels Group (IHG) Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region NOTICE OF DATA BREACH IHG values the relationship we have with our guests and understands the importance of protecting payment card data.
To ensure an efficient and effective response, IHG hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems of franchise hotel locations in the Americas region.
NOTICE OF DATA BREACH IHG values the relationship we have with our guests and understands the importance of protecting payment card data.
oag.ca.gov
To ensure an efficient and effective response, IHG hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems of franchise hotel locations in the Americas region.

Corporate conduct Confirmed

CMA probes IHG over potential data-sharing

The UK's CMA launched a probe into IHG regarding potential data-sharing with Hilton, Marriot.

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law360.com
CMA Probes Hilton, IHG, Marriot Over Potential Data-Sharing - Law360