For their part, JetBlue, Delta, and American Airlines have said that they don’t retain facial scans and say they are sent directly to CBP for matching.
Privacy & surveillanceAllegationAgainst
JetBlue is accused of sold customer data to third parties
JetBlue is accused of selling customer data to third parties and violating federal and state privacy laws.
We find that JetBlue Airways Corp. held out chronically delayed flight s, as defined by 14 CFR 399.81(c)(2): a.
In order to avoid litigation, JetBlue consents to the issuance of this order to cease and desist from future violations of 49 U.S.C. § 41712 and 14 CFR 399.81 and to the assessment of $2,000,000 in compromise of potential civil penalties otherwise due and payable pursuant to 49 U.S.C.
In order to avoid litigation, JetBlue consents to the issuance of this order to cease and desist from future violations of 49 U.S.C. § 41712 and 14 CFR 399.81 and to the assessment of $2,000,000 in compromise of potential civil penalties otherwise due and payable pursuant to 49 U.S.C.
In order to avoid litigation, JetBlue consents to the issuance of this order to cease and desist from future violations of 49 U.S.C. § 41712 and 14 CFR 399.81 and to the assessment of $2,000,000 in compromise of potential civil penalties otherwise due and payable pursuant to 49 U.S.C.
We assess JetBlue Airways Corp. $2,000,000 in civil penalties for the violations described in paragraphs 2 and 3, above: (a) 500,000 of the assessed penalty is due and payable within 60 days of the date of this order; (b) $500,000 of the assessed penalty is due and payable within one year after the payment in paragraph 5(a); and (c) $1,000,000 of the assessed penalty will be credited to JetBlue for costs that JetBlue has incurred or will incur for: (1) goodwill compensation already paid to affected passengers during the timeframe covered by this investigation;8 and (2) goodwill compensation payable within one year of the date of this order to passengers who are 8 Credit for goodwill compensation to passengers is calculated at 100% for cash refunds and 80% for vouchers or travel credits.
We find that JetBlue Airways Corp. held out chronically delayed flight s, as defined by 14 CFR 399.81(c)(2): a.
Workplace equityAllegationAgainst
JetBlue is accused of religious and racial discrimination
JetBlue is accused of religious and racial discrimination in a lawsuit seeking compensatory and punitive damages.
The lawsuit, which accused JetBlue of religious and racial discrimination, seeks compensatory damages, punitive damages, and attorneys' fees and costs.
A Jewish passenger is suing JetBlue claiming religious discrimination after he was thrown off a plane following his refusal to sit next to a woman
Corporate conductAllegationAgainst
JetBlue promised not to exit certain routes it served from JFK before the pandemic
The source excerpt states: “The commitments are memorialized in an agreement signed on January 10, 2021 (“the DOT Agreement”).32 They include: 1) a promise by JetBlue not to exit certain routes it served from JFK before the pandemic; 2) an agreement by the defendants to amend the NEA to add certain “mandatory limitations on what can be discussed” during joint “network planning sessions”;33 3) an agreement to amend the NEA to prohibit certain actions a partner might otherwise take “in response to, or to influence, the other’s competitive behavior,” and to require that any slot leases between the partners have a minimum one-year duration; 4) a promise by both defendants to maintain and provide to the DOT certain data, records, and reports about the…”.
The commitments are memorialized in an agreement signed on January 10, 2021 (“the DOT Agreement”).32 They include: 1) a promise by JetBlue not to exit certain routes it served from JFK before the pandemic; 2) an agreement by the defendants to amend the NEA to add certain “mandatory limitations on what can be discussed” during joint “network planning sessions”;33 3) an agreement to amend the NEA to prohibit certain actions a partner might otherwise take “in response to, or to influence, the other’s competitive behavior,” and to require that any slot leases between the partners have a minimum one-year duration; 4) a promise by both defendants to maintain and provide to the DOT certain data, records, and reports about the
Labor & working conditionsConfirmedYou decide
JetBlue finalizes pilot union agreement
JetBlue and the Air Line Pilots signed a collective bargaining agreement.
"The current contract was negotiated during COVID, and since then our inflight crewmembers pay rates have fallen below other airlines by a significant margin," a JetBlue spokesman said in a statement.
Corporate conductConfirmedAgainst
The U.S. Department of Transportation fined JetBlue Airways $50,000 for violating price advertising rules
Department of Transportation (DOT) today fined JetBlue Airways $50,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
JetBlue’s website violated DOT rules requiring any advertising that includes a price for air transportation to state the full price to be paid by the consumer, including all carrier-imposed surcharges.
Department of Transportation (DOT) today fined JetBlue Airways $50,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
The Department’s Aviation Enforcement Office found that for a period of time in early 2011, JetBlue displayed fare advertisements on several websites that did not provide any information on additional taxes and fees.
LGBTQ+ policiesConfirmedYou decide
JetBlue earns perfect 100 on HRC scorecard
JetBlue earns a perfect '100' from the Human Rights Campaign Foundation's annual LGBT workplace equality scorecard.
For Yet Another Year JetBlue Earns a Perfect '100' From the Human Rights Campaign Foundation's Annual Scorecard on LGBT Workplace Equality
JetBlue Achieves Top Score in LGBT Workplace Equality
"JetBlue is proud to once again earn a top rating in HRC's Corporate Equality Index," said Robin Hayes, JetBlue's President and CEO. "As an airline whose mission is to inspire humanity, we are proud to support and celebrate our LGBT crewmembers and to be recognized as one of America's best places to work.
NEW YORK, NY--(Marketwired - November 18, 2015) - JetBlue (JBLU) announced today that it has received a perfect score of 100 on the 2016 Corporate Equality Index (CEI).
JetBlue's efforts to meet all of the CEI's criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBT Equality.
NEW YORK, NY--(Marketwired - November 19, 2014) - JetBlue Airways Corporation, New York's Hometown Airline, is proud to announce that it has earned the top score of 100 percent on the 2015 Corporate Equality Index (CEI), a leading survey and report on corporate policies and practices related to LGBT workplace equality from the Human Rights Campaign Foundation.
Corporate conductConfirmedAgainst
JetBlue Airways Corp. abandoned its pursuit of Spirit Airlines Inc
The documented action involving JetBlue Airways Corp. concerns pursuit.
JetBlue Airways Corp. formally abandoned its pursuit of Spirit Airlines Inc. more than a month after a federal judge blocked the $3.8 billion acquisition on antitrust grounds.
Corporate conductConfirmedAgainst
JetBlue faces damages claims for ticket sales
JetBlue is sought for monetary damages by plaintiffs on behalf of direct purchasers of airline tickets from JetBlue and American Airlines.
Among other things, plaintiffs seek monetary damages on behalf of a putative class of direct purchasers of airline tickets from JetBlue and American Airlines and, depending on the specific case, other airlines on flights to or from the NEA Airports from July 16, 2020 through the present.
Corporate conductSettlementAgainst
JetBlue Airways Corporation violated 14 CFR 259.4
We find that JetBlue Airways Corporation violated 14 CFR 259.4 and 49 U.S.C. § 42301 by failing to adhere to the assurances in its contingency plan for lengthy tarmac delays that for a domestic flight: (a) it will not permit an aircraft to remain on the tarmac for more than three hours before providing passengers the opportunity to deplane; and (b) it will have sufficient resources to implement its plan;.
We find that JetBlue Airways Corporation violated 14 CFR 259.4 and 49 U.S.C. § 42301 by failing to adhere to the assurances in its contingency plan for lengthy tarmac delays that for a domestic flight: (a) it will not permit an aircraft to remain on the tarmac for more than three hours before providing passengers the opportunity to deplane; and (b) it will have sufficient resources to implement its plan;
The remaining $22,500 shall become due and payable if, within one year of the service date of this order, JetBlue Airways Corporation, violates this order’s cease and desist or payment provisions, in which case the entire unpaid amount shall become due and payable immediately and JetBlue Airways Corporation may be subject to additional enforcement action for failure to comply with this order; 6.
Climate & energyConfirmedIn favor
JetBlue improves operational efficiency
JetBlue focuses on improving operational efficiency to reduce environmental impact while maintaining financial stability.
Furthermore, JetBlue violated section 382.70 [now section 382.157] by failing to adequately categorize and account for all the disability-related issues that were raised in the complaints.
We find that JetBlue Airways Corp. violated the requirements of 14 CFR 382.39 [now sections 382.91 to 382.105] by failing to provide adequate and prompt enplaning and deplaning wheelchair assistance to passengers with disabilities; 3.
Climate & energyConfirmedIn favor
JetBlue partners with Port Authority on composting
JetBlue partnered with the Port Authority and Marketplace Development to launch composting initiatives at JFK and LaGuardia airports, diverting 58 tons of food waste into nutrient-rich soil for the McEnroe Organic Farm.
The Port Authority partnered with JetBlue and MarketPlace Development to launch successful composting initiatives at Terminal 5 at JFK International Airport and the Food & Shops at LaGuardia's Terminal B. These composting initiatives have transformed 58 tons of food waste into nutrient rich soil with a program that provides food scraps to the McEnroe Organic Farm in Millerton, NY.
Corporate conductAllegationAgainst
JetBlue is accused of violating consumer laws
JetBlue is accused of violating New York consumer protection laws and the Electronic Communications Privacy Act.
Filed Wednesday night in Brooklyn Federal Court, the complaint alleges JetBlue uses tracking technologies both directly and on third-party sites, such as FullStory, to collect consumer data and set dynamic pricing, The Guardian reported.
He is looking to expand his lawsuit into a class-action suit and is seeking unspecified damages from JetBlue for allegedly violating New York consumer protection laws and the Electronic Communications Privacy Act, a federal anti-wiretapping law.
JetBlue allegedly used private customer data like internet history to set prices, lawsuit says
And he is seeking to expand his lawsuit into a class-action lawsuit and seeking unspecified damages from JetBlue for allegedly violating New York consumer protection laws and the Electronic Communications Privacy Act, a federal anti-wiretapping law.
JetBlue accused of using private customer data to set prices – NBC New York
Phillips’s lawsuit seeks unspecified damages for JetBlue‘s alleged violations of a federal anti-wiretapping law and New York state consumer protection laws.
JetBlue sued over claims it uses customers’ personal data to set ticket prices | Airline industry | The Guardian
Elections & votingConfirmedYou decide
JetBlue Airways — Electoral College vote count
The documented action involving JetBlue Airways concerns Electoral College vote count.
“JetBlue Airways is the first company to end a pause in PAC contributions following the Jan. 6 Capitol riot and disclose giving to one of the Republican lawmakers objecting to the Electoral College vote count,” Bloomberg reports.