On March 17, 2017, the European Commission reimposed a €74.8 million fine on Singapore Airlines for participation in an air-cargo cartel. The penalties followed a court’s 2015 annulment of the Commission’s 2010 decision over a procedural error. The Commission said it had corrected that error.
Singapore Airlines was fined 74.8 million euros (S$1.1 billion) for taking part in an air cargo cartel more than a decade ago.
Singapore Airlines and Singapore Airlines Cargo appealed to the EU Court of Justice on June 9, 2022, against a General Court judgment dated March 30. They sought to set aside the judgment and Commission decision, or reduce the fine, arguing errors concerning jurisdiction, joint-venture conduct, surcharge coordination and the Commission’s power to penalize.
Appeal brought on 9 June 2022 by Singapore Airlines Ltd, Singapore Airlines Cargo Pte Ltd against the judgment of the General Court (Fourth Chamber, Extended Composition) delivered on 30 March 2022 in Case T-350/17, Singapore Airlines and Singapore Airlines Cargo v Commission
In 2010, Singapore Airlines Cargo agreed, subject to court approval, to plead guilty to U.S. price-fixing charges and pay a $48 million criminal fine. In a separate New Zealand proceeding, a court approved an agreement with the Commerce Commission in 2012, including a NZ$4.1 million penalty and costs.
According to the charges, Singapore Airlines Cargo and co-conspirators carried out the conspiracy by agreeing during meetings, conversations and other communications on one or more components of the cargo rates to be charged for shipments on certain routes to and from the United States. As part of the conspiracy, Singapore Airlines Cargo and co-conspirators levied cargo rates in accordance with the agreements reached, and monitored and enforced adherence to the agreed-upon cargo rates.
According to an SGX announcement, the Auckland High Court has approved an agreement reached between the New Zealand Commerce Commission and Singapore Airlines Cargo concerning the air cargo proceedings.
Legal and aviation experts said a 2026 investigation report on the May 2024 SQ321 turbulence left questions about possible weather-radar under-detection that could prompt court claims against Singapore Airlines. The manufacturer reported no malfunction in post-flight tests, while pilots said they saw no bad-weather indications; the report did not assign blame. SIA had offered compensation to passengers.
In June 2024, SIA apologised and said it would offer US$10,000 in compensation to passengers who sustained minor injuries, with monetary offers extended to all 211 passengers.
Singapore Airlines ended its longstanding practice of requiring pregnant cabin crew to leave the airline. Under the policy reported as taking effect on July 15, 2022, crew could apply for temporary ground work, take up to 16 weeks of unpaid leave, and return to flying after maternity leave. Women’s rights group AWARE welcomed the change but called for further workplace support.
The former flight attendant for Singapore Airlines (SIA) knew she would have to quit her job, as the airline required pregnant cabin crew to resign at the end of their first trimester.
Singapore Airlines has changed its policy on pregnant flight attendants, who previously had their contracts effectively ended once with child.
Singapore Airlines said on Oct. 28, 2026, that it had signed an agreement with Aether Fuels to buy up to 4,800 tonnes of sustainable aviation fuel over three years, with deliveries due to start in 2028. The fuel is to be made from waste gases at a Singapore facility under development; SIA said it was the facility’s first airline customer.
Singapore Airlines says it has signed an agreement to purchase up to 4,800 tonnes of next-generation sustainable aviation fuel from Aether Beacon over three years.
On May 17, 2024, a report said Singapore Airlines planned annual bonuses worth around eight months of salary, citing CNN. The airline had reported record fiscal 2024 net profit of $1.9 billion on $14.1 billion in revenue. The company did not immediately respond to a comment request.
In a tough year for airlines, Singapore Airlines dishes out employee bonuses worth 8 months of salary
Singapore Airlines announced on May 17, 2024, that it would contribute $30 million to an endowment for a planned foundation. Proposed programmes included needs-based student bursaries, SIA Group traineeships and mentoring, plus aviation outreach for students. SIA said further details, including initial partner schools, would follow.
SINGAPORE - To help people and communities in need and spur growth in Singapore’s aviation industry, national carrier Singapore Airlines (SIA) will be launching the Singapore Airlines Foundation.
In February 2017, the UK Civil Aviation Authority said Singapore Airlines was among five carriers facing enforcement action for allegedly refusing compensation when delays on an initial flight caused passengers to miss connections and arrive over three hours late. SIA said the law was unclear and under appeal, and that it was working with the regulator to resolve differences.
In its statement, the UK regulator said that the airlines have confirmed that they do not pay compensation to passengers who had experienced a delay on the first leg of a flight that caused them to miss a connecting flight and, as a result, to arrive at their final destination over three hours late.
Singapore Airlines said in November 2026 that a cybersecurity incident involving reservation provider Amadeus may have affected about 46,000 booking records. Exposed data included names, booking references, itineraries and booking classes; email, phone, travel-document and KrisFlyer details may also have been accessed in about 620 records. SIA said its systems were not breached and bookings were unchanged.
Singapore Airlines said it was reaching out to affected customers with upcoming travel plans to change their booking reference numbers as a precaution
Tinyan Lawrence and her husband sued Singapore Airlines in California on Feb. 17, 2026, alleging that a meal served on Aug. 2, 2025, despite her reported shellfish allergy caused a severe reaction. The complaint also alleges the crew did not assist them; the couple seeks damages, costs and attorney fees. The airline’s response was not reported.
When the crew returned with the meal trays, the complaints says they once again "acknowledged" her allergy and proceeded to serve the chicken and pasta to both passengers.
Singapore Airlines’ Moscow office effectively closed on May 15, 2023, the airline told The Straits Times. SIA had suspended return flights from Moscow indefinitely on Feb. 28, 2022, citing “operational reasons.” A spokesman gave no details about the office closure and said the airline would remain represented in Russia by sales agent Aviareps.
SINGAPORE – Singapore Airlines (SIA) has closed its office in Moscow, more than a year after flights to the city were suspended indefinitely.
On Oct. 18, 2024, Singapore’s High Court dismissed former cabin crew member Durairaj Santiran’s claim that he slipped on grease during a 2019 flight and was injured through SIA’s negligence. The airline accepted he fell but denied a spill and breach of duty; the judge found no slippery area and no breach.
As part of its evidence, SIA showed that all new cabin crew members had to undergo an intensive training programme. As part of this programme, cabin crew members are taught to remove all spills on their own initiative immediately, and to clean the affected area.