The Republican senator in his missive also claimed Verizon “continued to cover up its illegal disclosure of phone records and submitted false information to the Senate about its disclosures of Senate phone records.”
The Republican senator in his missive also claimed Verizon "continued to cover up its illegal disclosure of phone records and submitted false information to the Senate about its disclosures of Senate phone records." AP
AI & automationConfirmed
Verizon CEO Daniel Schulman said AI could replace a large percentage of the company's customer service workforce
Verizon CEO Daniel Schulman says AI could replace “a large percentage” of the company's customer service workforce.
VERIZON PENNSYLVANIA TO PAY $37,000 TO SETTLE EEOC FEDERAL RETALIATION SUIT | U.S. Equal Employment Opportunity Commission
VERIZON PENNSYLVANIA TO PAY $37,000 TO SETTLE EEOC FEDERAL RETALIATION SUIT
Besides the monetary settlement, Verizon also agreed to train managerial employees at its Bellevue location regarding Title VII's anti-retaliation provisions and to post a notice on the settlement.
PITTSBURGH — Verizon Pennsylvania Inc. has agreed to pay $37,000 and furnish other relief to settle a retaliation lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the agency announced today.
Corporate conductAllegation
Verizon is accused of tacit collusion and price-fixing
Verizon is accused of tacit collusion and price-fixing in the American telecommunications market, with an antitrust class action demanding more than $268 billion in restitution.
An antitrust class action demanding more than $268 billion in restitution and a related complaint filed over the weekend accuse AT&T, T-Mobile and Verizon of tacit collusion, price-fixing and other alleged anticompetitive conduct in the American telecommunications market.
Corporate conductAllegation
Verizon is accused of illegally billing customers
Verizon is accused of illegally billing customers hundreds of millions of dollars in unauthorized third-party charges.
“Sprint and Verizon had flawed billing systems that allowed merchants to add unauthorized charges to wireless customer bills,” said CFPB Director Richard Cordray.
Sprint and Verizon will also pay $38 million in federal and state fines. The CFPB worked in close coordination with the state attorneys general and the FCC in investigating the companies’ third-party billing practices.
The Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless customers who were illegally billed hundreds of millions of dollars in unauthorized third-party charges.
The plaintiffs alleged, among other things, that Verizon failed to ensure that third-party charges were authorized by consumers, that the company relied on third-party merchants for consumer authorizations for billing charges, and that it deceptively described the charges on consumers' bills.
The case stems from an allegation by plaintiffs that Verizon, through its third-party billing and collection system, allowed billing aggregators and third-party merchants to defraud its customers by cramming unauthorized charges onto their phone bills.
Corporate conductConfirmed
Verizon fails to permit inspections
Verizon did not allow inspections at multiple locations and failed to pay required permit fees.
Verizon also failed to allow inspections at multiple locations and failed to pay required permit fees that support local oversight of hazardous materials.
Workplace equitySettlement
Verizon settles hiring discrimination allegations
Verizon Communications and the Department of Labor reach settlement to resolve hiring discrimination allegations in New Mexico and Oklahoma.
Department of Labor and Verizon Communications Reach Settlement To Resolve Hiring Discrimination Allegations in New Mexico, Oklahoma | U.S. Department of Labor
and Verizon Corporate Resources Group LLC, all entities under Verizon Communications Inc. (Verizon) – has entered into an Early Resolution Conciliation Agreement to resolve allegations of racial and gender-based hiring discrimination at facilities in Albuquerque, New Mexico, and Tulsa, Oklahoma.
DALLAS, TX – The U.S. Department of Labor and Cellco Partnership – doing business as Verizon Wireless, Verizon Business Network Services Inc. and Verizon Corporate Resources Group LLC, all entities under Verizon Communications Inc. (Verizon) – has entered into an Early Resolution Conciliation Agreement to resolve allegations of racial and gender-based hiring discrimination at facilities in Albuquerque, New Mexico, and Tulsa, Oklahoma.
To resolve the allegations of hiring discrimination found by the Department’s Office of Federal Contract Compliance Programs (OFCCP), Verizon Communications Inc. has agreed to pay $675,000 in back pay wages and interest.
Department of Labor and Verizon Communications Reach Settlement To Resolve Hiring Discrimination Allegations in New Mexico, Oklahoma
Climate & energySettlement
Verizon settles for $7.7 million over environmental reporting lapses
Verizon will pay $7.7 million to settle claims it failed to report California environmental violations at cell tower sites.
City Attorney Hydee Feldstein Soto Announces $7.7 Million Settlement in Statewide Environmental Protection Suit Against Verizon | City Attorney
Beginning seven years ago in January 2019, regulatory violations were identified at numerous Verizon Wireless facilities where hazardous materials and above ground petroleum storage tanks are used to supply emergency generators and backup power systems.
Under the judgment, Verizon Wireless will pay a total of $7.7 million including $7,125,000 in civil penalties, $200,000 in investigative costs and $375,000 in Supplemental Environmental Projects.
The complaint also alleges that Verizon repeatedly failed to prepare, submit and maintain accurate Hazardous Materials Business Plan in accordance with The California Environmental Protection Agency (“CalEPA”).
LOS ANGELES – Verizon Wireless will pay $7.7 million to settle a civil enforcement action alleging widespread violations of California environmental laws governing hazardous materials storage, reporting and permitting at cell tower sites throughout the state.
Verizon to Pay $7.7 Million in Statewide Environmental Settlement – San Bernardino County District Attorney
Under the judgment Verizon will pay a total of $7.7 million which includes $7,125,000 in civil penalties, $200,000 in investigative costs, and $375,000 in Supplemental Environmental Projects, also known as SEPs.
“Verizon’s failure to comply with law that govern hazardous materials created avoidable risks,” said District Attorney Anderson. “The investigation found consistent gaps in required reporting, employee training, and inspection access across hundreds of facilities.
– San Bernardino County District Attorney Jason Anderson announced today that Verizon Wireless will pay $7.7 million to resolve a statewide civil enforcement action involving environmental violations at hundreds of the company’s wireless telecommunication cell towers across Southern California.
Beginning in January 2019, violations occurred at numerous Verizon cell towers where hazardous materials and above ground petroleum storage tanks are used to power emergency generators and backup systems.
Verizon to Pay $7.7 Million in Statewide Environmental Settlement
These requirements exist to ensure that first responders, environmental regulators, and public safety officials have accurate information about hazardous materials stored at commercial sites in the event of an emergency.” Beginning in January 2019, violations occurred at numerous Verizon cell towers where hazardous materials and above ground petroleum storage tanks are used to power emergency generators and backup systems.
Verizon also failed to allow inspections at multiple locations and failed to pay required permit fees that support local oversight of hazardous materials.
Under the judgment, Verizon will pay a total of $7.7 million, which includes $7,125,000 in civil penalties, $200,000 in investigative costs, and $375,000 in Supplemental Environmental Projects, also known as SEPs.
– Ventura County District Attorney Erik Nasarenko announced today that Verizon Wireless will pay $7.7 million to resolve a statewide civil enforcement action involving environmental violations at hundreds of the company’s wireless telecommunication cell towers across Southern California.
Verizon to Pay $7.7 Million in Statewide Environmental Settlement VENTURA, Calif.
LOS ANGELES – Verizon Wireless will pay $7.7 million to settle a civil enforcement action alleging widespread violations of California environmental laws governing hazardous materials storage, reporting and permitting at cell tower sites throughout the state.
Verizon Settles Lawsuit: California cell tower environmental violations cost millions | News | argonautnews.com
Verizon Wireless will pay $7.7 million to settle a civil enforcement action alleging widespread violations of California environmental laws governing hazardous materials storage, reporting and permitting at cell tower sites throughout the state.
Workplace equitySettlement
Verizon settles disability discrimination lawsuit
Verizon will pay $115,000 to settle a federal disability discrimination lawsuit filed by the U.S. EEOC.
BALTIMORE – Verizon Maryland, LLC, a leading telecommunications company, violated federal law when it refused to allow a disabled employee to compete for vacant positions within the company to find work compatible with his disability, forcing him to quit, the U.S. Equal Employment Opportunity Commission (EEOC) announced today.
BALTIMORE – Verizon Maryland, LLC, will pay $115,000 and furnish significant remedial relief to settle a federal disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the agency announced today.
There was an opening for a field position which the employee previously held, but Verizon did not allow him to compete for that position, telling him he would have to resign and reapply for the position in six months. The company offered no other accommodation, was not offered opportunities to compete for other vacant management positions, and the employee was forced to quit due to medical necessity, the suit said.
There was an opening for a field position which the employee previously held, but Verizon did not allow him to compete for that position, telling him he would have to resign and reapply for the position in six months. The company offered no other accommodation, was not offered opportunities to compete for other vacant management positions, and the employee was forced to quit due to medical necessity, the suit said.
BALTIMORE – Verizon Maryland, LLC, will pay $115,000 and furnish significant remedial relief to settle a federal disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the agency announced today.
Corporate conductConfirmed
Verizon claimed FCC process denied jury trial
Verizon tried to dodge accountability by claiming the FCC's process denied a jury trial, but the Supreme Court confirmed this was untrue.
AT&T and Verizon “tried to dodge all accountability by claiming the FCC’s established process denied them a jury trial,” but the Supreme Court confirmed that this isn’t true, Bergmayer said.
Workplace equityConfirmed
Verizon employee presents discrimination evidence
A fired white Verizon employee presented evidence showing he was treated differently from a Black employee despite both using the N-word.
A fired white Verizon employee presented enough evidence to show that he was treated differently from a black employee even though both used the N-word, a New York federal judge said...
Privacy & surveillanceAllegation
Verizon is accused of relying on contractual arrangements
Verizon is accused of relying on a chain of contractual arrangements to meet statutory and regulatory obligations instead of fulfilling them directly.
“AT&T and Verizon sold access to their customers’ location data, then failed to stop bounty hunters and even a rogue sheriff from using it to track people who had no idea they were being followed.
In these consolidated cases, the FCC imposed over $57 million in penalties against AT&T and more than $48 million against Verizon for alleged violations of federal data breach laws in 2018 and 2019.
After considering Verizon’s responses, the Co mmission affirmed the no- tice and issued a fo rfeiture order.
The FCC ordered Verizon to pay $47 million as a for- feiture penalty based on the alleged failure to safe- guard customer data.
Even the supposedly cons ervative method the FCC ultimately adopted—treating each of the 63 partici- pants in Verizon’s program as a separate, continuing violation, assessed daily until their access to customer data ended—produced a heft y $47 million forfeiture.
Considering that set of circumstances, we have little trouble concluding that the FCC acted within the boundaries of the discretion that Congress delegated to it when it concluded th at Verizon committed 63 con- tinuing violations.
For example: Verizon relied on a chain of contractual arrangements to satisfy its statutory and regulatory obligations, rather than satisfying those obligations directly itse lf.
Verizon Had Fair Notice That its LBS Practices Were Subject to Enforcement Under the Communic ations Act ....................
Considering that set of circumstances, we have little trouble concluding that the FCC acted within the boundaries of the discretion that Congress delegated to it when it concluded th at Verizon committed 63 con- tinuing violations.
As described in the NAL, Verizon’s practices placed the sensitive lo cation information of all of its customers at unreasonable ri sk of unauthorized disclo- sure.
For example: Verizon relied on a chain of contractual arrangements to satisfy its statutory and regulatory obligations, rather than satisfying those obligations directly itse lf.
Even the supposedly cons ervative method the FCC ultimately adopted—treating each of the 63 partici- pants in Verizon’s program as a separate, continuing violation, assessed daily until their access to customer data ended—produced a heft y $47 million forfeiture.
The FCC ordered Verizon to pay $47 million as a for- feiture penalty based on the alleged failure to safe- guard customer data.
In these cases, the Commission investigated cellular service providers AT&T and Verizon (collectively, the carri ers) regarding their treatment of customer location data.
By refusing to take up Verizon's request, the justices left in place a $47 million Federal Communications Commission penalty connected to the carrier's disclosure of real-time device-location data without customer consent.
As Ars Technica reported, Verizon, AT&T, and T-Mobile were fined a combined $196 million in 2024 after the FCC said they provided customers' live location information to data aggregators that later resold it to other businesses.
Corporate conductSettlement
Verizon, T-Mobile, AT&T settle for $10.2 million
Verizon, T-Mobile, and AT&T settle for $10.2 million over allegations they falsely advertised wireless plans as unlimited and phones as free.
T-Mobile, Verizon, and AT&T will pay a combined $10.2 million in a settlement with US states that alleged the carriers falsely advertised wireless plans as “unlimited” and phones as “free.”
“AT&T, Verizon, and T-Mobile lied to millions of consumers, making false promises of free phones and ‘unlimited’ data plans that were simply untrue,” James said.
Corporate conductConfirmed
Verizon forfeits $46,901,250
Verizon is liable for a monetary forfeiture of $46,901,250 for willfully and repeatedly violating section 222 of the Act and section 64.2010 of the Commission’s rules.
Verizon Communica- tions is liable for a mone tary forfeiture in the amount” of $46,901,250 for “willfully and repeatedly violating section 222 of the Act and section 64.2010 of the Commission’s rules.”
Corporate conductConfirmed
Attorney General James secures $10M+ from Verizon, AT&T, T-Mobile
Attorney General James secured more than $10 million from AT&T, T-Mobile, and Verizon Wireless for deceptive advertising.
We write to express concern regarding Verizon Communications Inc.’s recent decision to alter, curtail or eliminate workforce diversity, equity, and inclusion programs, and related public disclosures in connection with efforts to secure federal regulatory approval of the now closed acquisition of Frontier Communications.
Bertolini: We write to express concern regarding Verizon Communications Inc. curtail or eliminate workforce diversity, equity, and inclusion programs, and related public disclosures in connection with efforts to secure federal regulatory approval of the now closed acquisition of Frontier Communications.
Verizon Wins Final OK for $20B Purchase After Walking Diversity Tightrope The wireless carrier dismantled its DEI programs to gain Federal Communications Commission approval for its $20 billion acquisition of Frontier Communications. It then pledged millions of dollars in diversity investments to win over the California Public Utilities Commission, which approved the deal Thursday.
Verizon ends DEI policies to get FCC's blessing for its $20 billion Frontier deal It's the latest big company to back away from its diversity pledges to keep the U.S. government happy.
Verizon has become the latest big company to end policies around diversity, equity and inclusion, or "DEI," in order to keep the U.S. government happy. It seems to have worked: on Friday, the Federal Communications Commission approved Verizon's $20 billion deal to buy broadband provider Frontier Communications.
Verizon ends DEI policies to get FCC's blessing for its $20 billion Frontier deal : NPR
Corporate conductConfirmed
Verizon misses PSC complaint rate guideline
Verizon missed the PSC Complaint rate guideline in all months of the quarter.
As shown on the accompanying graph, Verizon missed the PSC Complaint rate guideline (i.e., an annualized rate of 0.075 complaints per 1,000 access lines) in all months of the quarter.
Corporate conductConfirmed
Verizon filed suit to recover payments
Verizon filed suit to get its payments back after AT&T and Verizon paid under protest.
Thomas wrote that “AT&T and Verizon did what courts ordinarily encourage: They paid under protest and filed suit to get their payments back.
Corporate conductOfficial statement
Statement on Verizon and Senate data
Rather than notifying my office that my Senate data was being compromised, as provided for in Section 6628(c), Verizon concealed this information from me.
Rather than notifying my office that my Senate data was being compromised, as provided for in Section 6628(c), Verizon concealed this information from me.
Corporate conductSettlement
Verizon settlement over consumer protection law
Verizon denied any wrongdoing in this case, arguing that the lawsuit does not have any merit.
The lawsuit, which was filed and overseen by the Superior Court of the State of New Jersey, alleged that U.S. customers who purchased post-paid wireless plans from the company were charged undisclosed administrative fees which Verizon "implemented, charged, and increased" in a "deceptive and unfair manner."
In January 2024, Verizon agreed to pay $100 million to settle a class action lawsuit.
Verizon denied any wrongdoing in this case, arguing that the lawsuit does not have any merit.
Labor & working conditionsSettlement
Verizon Communications, Inc. settlement over workplace discrimination
The settlement involving Verizon Communications, Inc. concerns Verizon predecessor telephone.
NEW YORK, N.Y. – The U.S. Equal Employment Opportunity Commission (EEOC) today announced that, pursuant to a court-filed consent decree, telecommunications giant Verizon Communications, Inc. will pay approximately $48.9 million to 12,326 current and former female employees in 13 states and the District of Columbia as part of a 2002 settlement of a landmark class action lawsuit alleging pregnancy discrimination against Verizon predecessor telephone companies NYNEX and Bell Atlantic.
EEOC and New York-based Verizon jointly submitted a final report today to U.S. District Court Judge Denny Chin informing him that the claims process was completed in December 2004 and the total compensation paid to date under the settlement is more than $25.3 million.
Equal Employment Opportunity Commission (EEOC) today announced that, pursuant to a court-filed consent decree, telecommunications giant Verizon Communications, Inc. will pay approximately $48.9 million to 12,326 current and former female employees in 13 states and the District of Columbia as part of a 2002 settlement of a landmark class action lawsuit alleging pregnancy discrimination against Verizon predecessor telephone companies NYNEX and Bell Atlantic.
The consent decree resolved employment discrimination lawsuits filed by the EEOC’s New York District Office in 1997 and 1999 against Bell Atlantic and NYNEX (now Verizon), and their predecessor companies and related subsidiaries.
The consent decree resolved employment discrimination lawsuits filed by the EEOC’s New York District Office in 1997 and 1999 against Bell Atlantic and NYNEX (now Verizon), and their predecessor companies and related subsidiaries. The suits alleged that the companies violated Title VII of the 1964 Civil Rights Act, the Pregnancy Discrimination Act of 1978, the Equal Pay Act of 1963, and the Civil Rights Act of 1991, by denying female employees service credit related to pregnancy and maternity leaves of absence taken between July 2, 1965 and April 28, 1979, and care for newborn children leaves of absence taken between July 2, 1965 and December 31, 1983.
The Decree resolves lawsuits filed by the EEOC's New York District Office in 1997 and 1999 against Bell Atlantic and NYNEX (now Verizon) and their predecessor companies and related subsidiaries.