Is Spectrum ethical?

What Choice found

Choice can get this wrong — tell us if something's off.

1–20 of 22

Labor & working conditions Allegation You decide

Spectrum is accused of discharging employees for union activity

Spectrum is accused of discharging seven employees and suspending three others to retaliate against their union activities.

1 sourceRead sources
nlrb.gov
Complaints issued by the NLRB Regional Office in Hartford alleged that, beginning in the fall of 2009, several months after the prior collective bargaining agreement expired, Spectrum discharged seven employees and suspended three others to retaliate against their union activities and to discourage other employees from supporting the union.

Corporate conduct Confirmed Against

Spectrum hires Holden without verifying employment

Spectrum hired Holden without verifying his employment, which revealed he had lied about his work history.

1 sourceRead sources
nbcnews.com
Trial testimony in the case revealed that Charter Spectrum hired Holden “without verifying his employment, which would have revealed that he had lied about his work history,” Hamilton said in a release.

Workplace equity Settlement Against

Charter Communications, Inc. agreed to pay $99,500 to settle a disability discrimination lawsuit filed

The settlement involving Charter Communications, Inc. concerns workplace discrimination.

3 sourcesRead sources
eeoc.gov
Charter Communications to Pay $60,000 in EEOC Disability Discrimination Lawsuit | U.S. Equal Employment Opportunity Commission
Charter Communications to Pay $60,000 in EEOC Disability Discrimination Lawsuit
MILWAUKEE – Charter Communications, LLC, a broadband connectivity company and cable operator also known as Spectrum, will pay $60,000 and provide other relief to settle a disability accommodation lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the federal agency announced today.
eeoc.gov
HONOLULU, Hawaii - Oceanic Time Warner Cable LLC, doing business as Spectrum, violated federal law when it denied leave as an accommodation to a class of customer service representatives at its headquarters in Mililani, Hawaii, the U.S. Equal Opportunity Commission (EEOC) charged in a lawsuit filed today.
eeoc.gov
Time Warner Cable and Charter Communications to Pay $99,500 to Settle EEOC Disability Lawsuit
and Charter Communications, Inc. agreed to pay $99,500 and provide other relief to settle a disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the agency announced today.
Time Warner Cable and Charter Communications to Pay $99,500 to Settle EEOC Disability Lawsuit | U.S. Equal Employment Opportunity Commission
Charter Communications will review and revise its written policies to achieve compliance with the ADA, provide regular training to all employees regarding the ADA, maintain a log detailing accommodation requests and complaints and conduct regular audits, and oversee recordkeeping and reporting requirements through a designated equal employment opportunity monitor.

Media & the press Ruling Against

A Kentucky federal jury found Charter Communications liable for defaming seven former employees

The source excerpt states: “By Dave Simpson ( April 30, 2018, 8:44 PM EDT) -- Charter Communications LLC will have to hand over $9.45 million after a Kentucky federal jury found Friday that it defamed seven former employees when it told other employees about the incident that led to their firing, involving company printers being taken home, and labeled it "Printer-gate."…”.

1 sourceRead sources
law360.com
By Dave Simpson ( April 30, 2018, 8:44 PM EDT) -- Charter Communications LLC will have to hand over $9.45 million after a Kentucky federal jury found Friday that it defamed seven former employees when it told other employees about the incident that led to their firing, involving company printers being taken home, and labeled it "Printer-gate."...

Privacy & surveillance Allegation Against

Spectrum is accused of assured false drug success

Spectrum is accused of assured investors that its cancer treatment drug poziotinib was successful despite knowing it was not.

2 sourcesRead sources
rochesterfirst.com
It alleges that Spectrum repeatedly assured investors that its cancer treatment drug, poziotinib, was successful despite knowing it was not.
Spectrum (SPPI) Securities Lawsuit Seeks New Lead Plaintiff - Hagens Berman
yahoo.com
Kent is seeking to represent Spectrum customers living in the U.S. whose personal identifiable information was accessed or obtained by an unauthorized party due to the data breach.
Mariah Kent of Connecticut filed the complaint against Charter Communications on June 1, 2026.

Workplace equity Settlement Against

Charter Communications settles disability discrimination lawsuit

Charter Communications, Inc. pays $800,000 to settle a disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission.

1 sourceRead sources
eeoc.gov
HONOLULU, Hawaii – Oceanic Time Warner Cable LLC and Charter Communications, Inc. (Oceanic) agree to pay $800,000 and provide other injunctive relief to settle a disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the agency announced today.

LGBTQ+ policies Confirmed You decide

Charter Communications donates to anti-LGBTQ+ legislators

Charter Communications donated at least $1,167,000 to anti-LGBTQ legislators since last year.

2 sourcesRead sources
popular.info
Charter Communications donated at least $1,163,025 to anti-LGBTQ politicians since 2021
popular.info
Charter Communications has donated at least $1,167,000 to anti-LGBTQ legislators since last year

Workplace equity Settlement Against

T-Mobile accused WCO Spectrum of racketeering in a federal court case

T-Mobile has told a California federal court that WCO Spectrum has admitted it does not have what it needs to state a viable antitrust counterclaim in the mobile carrier's case accusing the spectrum-buying company of racketeering.

3 sourcesRead sources
calcivilrights.ca.gov
In late 2024, CRD received a complaint against Spectrum Mobile alleging that the company denied service to a customer of Mexican origin when they tried to buy a new phone and add a line to their existing account at a store in Stanislaus County.
SACRAMENTO – The California Civil Rights Department (CRD) today announced a settlement with Spectrum Mobile to resolve allegations that the company unlawfully denied service to an existing customer as a result of their immigration and citizenship status.
calcivilrights.ca.gov
calcivilrights .ca.gov | contact.center@calcivilrights.ca.gov KEVIN KISH, DIRECTOR Page 1 of 2 June 25, 2026 For Immediate Release publicaffairs@calcivilrights.ca.gov 916-938-4113 Spectrum Mobile to Update Sales Policy After Customer of Mexican Origin Allegedly Denied Service Customer filed complaint with state after Stanislaus County store refused to accept their Individual Taxpayer Identification Number SACRAMENTO – The California Civil Rights Department (CRD) today announced a settlement with Spectrum Mobile to resolve allegations that the company unlawfully denied service to an existing customer as a result of their immigration and citizenship status.
law360.com
T-Mobile has told a California federal court that WCO Spectrum has admitted it does not have what it needs to state a viable antitrust counterclaim in the mobile carrier's case accusing the spectrum-buying company of racketeering.
A California judge said Wednesday that she'll again dismiss WCO Spectrum's antitrust counterclaims against T-Mobile, which has accused the spectrum-buying company of racketeering, but indicated she isn't yet sure whether she'll allow WCO Spectrum to amend its countersuit and try again.

Workplace equity Confirmed Against

Spectrum discharges employees after FMLA leave

Spectrum failed to engage in interactive process for reasonable accommodations and discharged employees who could not return to full duty after FMLA leave exhaustion.

1 sourceRead sources
eeoc.gov
Upon the exhaustion of FMLA leave, Spectrum failed to engage in the interactive process to determine if reasonable accommodations could be provided, and simply notified employees that if they could not return to full duty, they would be discharged.

Privacy & surveillance Allegation Against

Spectrum is accused of exposing customer data

Spectrum is accused of exposing customer data in a data breach affecting tens of millions of records.

1 sourceRead sources
yahoo.com
This article originally published at Data breach at CT-based Spectrum provider exposed tens of millions of records, lawsuits say.
Charter Communications, the provider of Spectrum cable, internet and phone services, is facing lawsuits from several customers that blame it for a recent data breach that allegedly affected tens of millions of records.
Data breach at CT-based Spectrum provider exposed tens of millions of records, lawsuits say

Corporate conduct Recall Against

Spectrum recalls chandeliers due to injury hazard

Spectrum recalled its home furnishings chandeliers because of a documented injury hazard.

1 sourceRead sources
cpsc.gov

Spectrum Home Furnishings Recalls Chandeliers Due to Injury Hazard

Spectrum Home Furnishings Recalls Chandeliers Due to Injury Hazard

Labor & working conditions Confirmed In favor

Charter Communications raises hourly worker pay to $20

Charter Communications announced a raise in minimum wage to $20 an hour for hourly workers.

2 sourcesRead sources
floridapolitics.com
Charter Communications is raising its minimum wage for employees to $20 an hour, the company announced in an email to employees earlier this month.
newsobserver.com
Charter Communications, the telecommunications company that owns Spectrum, is raising its minimum wage to $20 per hour over the next two years for all of its employees, the company said Monday.

Community investment Confirmed In favor

Charter Communications donates $2,500 to food bank

Charter Communications donated $2,500 to the Food Bank of Central New York.

3 sourcesRead sources
spectrumlocalnews.com
Charter Communications donated $2,500 to the Food Bank of Central New York earlier this weekend.
spectrumlocalnews.com
Spectrum donates $5,000 to regional food bank
spectrumlocalnews.com
Spectrum donates $5K to Foodlink to support food pantries

Education Confirmed In favor

Spectrum awards $300,000 for postsecondary scholarships

Spectrum awards $300,000 to sixth class of Spectrum Scholars.

1 sourceRead sources
finance.yahoo.com
SPECTRUM AWARDS $300,000 TO SIXTH CLASS OF SPECTRUM SCHOLARS

Corporate conduct Recall Against

Spectrum recalls pet fur deShedding conditioner

Spectrum recalled its pet fur deShedding conditioner due to a risk of bacterial exposure.

1 sourceRead sources
cpsc.gov

Spectrum Brands Pet Care Recalls Pet Fur deShedding Conditioner Due to Risk of Exposure to Bacteria

Spectrum Brands Pet Care Recalls Pet Fur deShedding Conditioner Due to Risk of Exposure to Bacteria

Corporate conduct Settlement Against

Charter Communications settles stock buyback accounting violation

Charter Communications Inc. settled charges for violating internal accounting controls relating to its stock buybacks.

1 sourceRead sources
sec.gov
The Securities and Exchange Commission today announced settled charges against Charter Communications Inc. for violating internal accounting controls requirements relating to its stock buybacks.
Charter Communications to Pay $25 Million Penalty for Stock Buyback Controls Violations

Corporate conduct Allegation Against

Spectrum is accused of false advertisements

Spectrum is accused of making false advertisements about its compliance with New York State obligations and broadband access efforts.

3 sourcesRead sources
documents.dps.ny.gov
The Department stated that, instead of working to meet its commitment to New York, Spectrum has ignored the State’s interests and knowingly continued to advertise and publish knowingly false claims that the company is exceeding its mid-December 2017 commitment made to New York by more than 6,000 locations and is on track to extend the reach of advanced broadband network to 145,000 unserved or underserved locations by May 2020.
The letter demands that the cable company, doing business in New York as Spectrum, immediately cease and desist from making certain continued false advertisements and publications about its compliance with its obligations to New York State and its efforts to provide New Yorkers with critical broadband access.
In addition, the Department said it was referring the matter to the Attorney General of the State of New York for further action in light of Spectrum’s misrepresentations to New Yorkers and to the United States Securities and Exchange Commission in light of the company’s failure to provide appropriate disclosure to its investors and the market about its failings to honor its commitments to New York and the possibility that the approval of its acquisition of Time Warner may be revoked.
And when Spectrum continues to advertise and publish false claims even after being directed not to by its governmental regulator, it demonstrates deliberate disregard and lack of respect for the Public Service Commission, the rule of law, and regulation in New York State.
According to a Department investigation and a Public Service Commission order, Spectrum missed its required December 16, 2017 build-out commitment to extend its network to pass additional residences and businesses by 12,245 passings.
justice.gov
BACKGROUND On May 23, 2015, Charter Communications, Inc. (“Charter”) and Time Warner Cable, Inc. (“TWC”), two of the largest cable companies in the United States, agreed to merge in a deal valued at over $78 billion. In addition, Charter and Advance/Newhouse Partnership, which owns Bright House Networks, LLC (“BHN”), announced that Charter would acquire BHN for $10.4 billion, conditional on the sale of TWC to Charter. On April 25, 2015, the United States filed a civil antitrust Complaint seeking to enjoin Charter from acquiring TWC and BHN. The United States alleged in the Complaint that the proposed acquisition likely would substantially lessen competition in numerous local markets for the timely distribution of professional, full-length video programming to residential customers (“video programming distribution”) throughout the United States in violation of Section 7 of the Clayton Act, 15 U.S.C.
nydailynews.com
The Public Service Department is accusing Spectrum of “false advertising and misleading of New York consumers.”
Cable provider Spectrum is accused of false advertising and misleading New York consumers – New York Daily News

Corporate conduct Ruling Against

A court entered a judgment of $1,773,721.00 against Spectrum

Judgment is entered in the amount of One Million Seven Hundred Seventy-Three Thousand Seven Hundred Twenty-One dollars ($1,773,721.00) against Default Defendants 1 Guaranty and Spectrum, as equitable monetary relief in favor of thest Commission, jointly and severally with any monetary judgment that was entered against Defendant Stephen Lalonde and that may be entered against Defendant Amy Lalonde.

1 sourceRead sources
ftc.gov
Judgment is entered in the amount of One Million Seven Hundred Seventy-Three Thousand Seven Hundred Twenty-One dollars ($1,773,721.00) against Default Defendants 1 Guaranty and Spectrum, as equitable monetary relief in favor of thest Commission, jointly and severally with any monetary judgment that was entered against Defendant Stephen Lalonde and that may be entered against Defendant Amy Lalonde.

Community investment Confirmed In favor

Spectrum donates $1,000 to Vegan CNY

1 sourceRead sources
spectrumlocalnews.com
Spectrum donates $1,000 to Vegan CNY

Workplace equity Confirmed In favor

Charter Communications furnishes EEO-1 workforce breakdown

Charter Communications provides an annual EEO-1 report detailing its workforce by race and gender across 10 employment categories to the U.S. Equal Employment Opportunity Council.

1 sourceRead sources
sec.gov
Charter Communications is required to furnish an EEO-1 report – a comprehensive breakdown of its workforce by race and gender across 10 employment categories – to the United States Equal Employment Opportunity Council annually.